Creates contextual and personalised conversations by integrating all communication channels into one platform e& enterprise, part of e& (formerly known as Etisalat Group), announced the launch of engageX, a growing Communications Platform as a Service (CPaaS) ecosystem that customises any end-user customer experience journey with seamless, multi-channel communications. CPaaS enables real-time communication capabilities with a […]
With this partnership, simultaneous sign language interpretation via video calls is now available in five Carrefour stores across Egypt. Carrefour, owned and operated by Majid Al Futtaim in Egypt, has partnered with Merge, the leading information technology company specialising in innovative technological solutions for people with disabilities. With this partnership, Carrefour launched simultaneous sign language […]
Augment CMX’s deep learning engine builds on Sutherland’s AI-based agent assist technology. Sutherland, a digital transformation company, has acquired customer experience platform Augment CXM to extend its artificial intelligence solutions portfolio. Augment CMX’s deep learning engine builds on Sutherland’s AI-based agent assist technology. “The addition of Augment CXM technology to our solutions expands and accelerates […]
Viva Sales is partnered with Seismic to streamline sales teams’ meeting and buyer engagement experience. Microsoft has set the release date for Microsoft Viva Sales to Oct. 3 and partnered with Seismic to streamline sales teams’ meeting and buyer engagement experience. Viva Sales is the first Microsoft Viva application designed to improve the employee experience […]
Intapp clients can turn their current relationships into new business engines by marrying Equilar’s corporate leadership data. Intapp, a provider of cloud-based software for the professional and financial services industry, is partnering with Equilar to help investors and advisors expand the reach of their networks using trusted corporate leadership data. Intapp clients subscribing to Equilar’s […]
A composable digital experience platform will top the agenda as local and global executives attend the UAE’s most influential annual technology event. Sitecore, an end-to-end digital experience management software, will participate in the GITEX Global 2022 technology event held at Dubai World Trade Centre from October 10-14 to highlight the benefits of its composable digital […]
Transact will offer leading ecommerce and e-retail services powered by Omnicom. Omnicom Group announced Transact, a dedicated practice focused on connected-commerce consulting and e-retail execution services. Transact will drive sales and market share on e-retail platforms, capitalising on Omnicom’s recently announced partnerships with Amazon, Instacart, Kroger and Walmart Connect. “Ecommerce and e-retail are at the […]
The first fully Digital Out-of-Home (DOOH) partnership focuses on bringing premium, relevant advertising to the local Emirati communities. Yazle –a global digital media company specialising in innovative and creative digital advertising campaigns, has signed an agreement with Aswaaq, the local brand delivering a retail experience in a friendly shopping environment. The agreement entails Yazle providing […]
This dynamic designer enables companies to deploy customised digital guest experiences through fully branded ordering sites. Paytronix Systems, a digital guest experience platform provider, released the latest Order Experience Builder as part of the Paytronix Order & Delivery platform. This dynamic designer enables companies to deploy customised digital guest experiences through fully branded ordering sites. […]
Genie makes every part of Customer 360 more automated, intelligent, and real-time. Salesforce, the CRM company, unveiled Salesforce Genie, a hyper-scale real-time data platform that powers the entire Salesforce Customer 360 platform. With Genie, every company can turn data into customer magic, delivering seamless, highly personalised experiences across sales, service, marketing, and commerce that continuously […]
