Krisna Parahita, Vice President of Products at LinkAja, Indonesia, discusses the agile nature of digital-first and neo banks that allows them to quickly adapt to market demands, launch new features, and collaborate with fintech partners.
Dharmin Ved, Founder and CEO of 6thStreet.com talks about the ultimate convenience that phygital stores can provide for customers. They can enjoy the social element of shopping without encountering the challenges of shipping times, limited merchandise in-store or waiting in check-out queues.
According to Independent Creative Director at OpenAI and Executive Creative Director at Io Rodger Werkhoven -- a significant portion of the population still thinks of AI as “a complex and somewhat abstract concept”. AI will not replace you; a person using AI will.
Like every successful brand, SUGAR didn’t achieve fame overnight. Close to a hundred competitors, and traversing the pandemic are just two of the many challenges that came the beauty brand’s way. Vineeta Singh, Co-Founder and CEO of SUGAR Cosmetics, on what it takes to build a successful direct-to-consumer brand.
Akash Koul, Director of Growth & Loyalty at Etisalat UAE, discusses the improved role of AI and ML-driven CDP strategies that can improve business performance and data-driven decisioning and provide the much-needed competitive advantage.
Ron Kaufman shares his future projections on mutually beneficial partnerships offering customers a consolidated convenience. He speaks about how synergy between various service providers drives these partnerships and interconnected ecosystems.
Sentiment is a complex topic, and should be handled that way, says Haitham ElKhatib, Senior Vice President of Growth Markets at Sprinklr. It will help you understand not only the nature of the challenge but also the customer you have in front of you.
Customers are platform-agnostic, and will use one that is most convenient for them to get the content they are looking for at the lowest price, says Ryan Solovei, Country Manager at Viu
When it comes to the Metaverse, marketers will need to establish new 3D-commerce KPIs like engagement time with the product, 3-Axis-interaction, 1:1 communication between your personal avatar and a conversational bot, says Christian Gleich, Metaverse consultant and Ambassador at the European Blockchain Association.
The future of financial services will be characterised by speed, convenience, and an emphasis on providing a frictionless customer experience, says Sheldon Chuan, Chief Marketing & Digital Officer at Home Credit Indonesia.