Bluescape announced the launch of Popsync, a collaborative image search and curation experience that allows users to create with free and premium images from across the web within their Bluescape workspace. In one search, anyone can quickly view multiple libraries at once, including exclusive agency partnerships with Getty Images, iStock and Unsplash, along with Google […]
NexonStar and Snowbell Restaurant Management signed an agreement to use NexonStar’s new Artificial Intelligence (AI) technology program, WAVY, throughout all of Snowbell’s restaurants. Breakthrough advancements in AI technology will now be used in some of the UAE’s most prominent restaurants to enhance the level of efficiency for operations and business management. WAVY is a new […]
eDesk, an ecommerce customer support software provider, has partnered with Mirakl, an enterprise marketplace platform provider, meaning that eDesk now natively integrates with more than 300 Mirakl-powered marketplaces and brings a customer support solution to Mirakl sellers to help them grow into new sales channels. Purpose-built for online retailers, eDesk consolidates, translates and prioritises all […]
Tipalti, the automated global payables solution, released a new study on the future of the Creator Economy and the challenges creators face as the industry matures. According to a survey of 750 creators, while a majority of people would like to pursue content creation as a full-time job, industry challenges such as being fairly and […]
Deliveroo UAE has launched a new rapid grocery delivery service, with the announcement of its first ‘Deliveroo Hop’ store. Deliveroo Hop, in partnership with Choithrams, will operate its own delivery-only grocery stores offering customers on-demand groceries in as little as 15 minutes within a defined radius. The latest service will benefit from a deep integration […]
Optimove, a marketing platform provider, has acquired Graphyte, providers of a real-time, cloud-based personalisation platform. With the new capabilities added to the Optimove platform, marketers can deeply personalise every customer touchpoint, empowered by Optimove’s ability to transform customer data into customer-led journeys at scale. Optimove’s Customer Data Platform unifies all customer data from all sources […]
Select Group, the UAE-based property developer announced the acquisition of The Mere Golf Resort & Spa, located in Knutsford, UK. The Mere Golf Resort & Spa adds to Select Group’s existing portfolio of hotels, with key parts of Cheshire, specifically Knutsford, identified as a desired location for the Group. The Mere Golf Resort & Spa […]
Sitecore, a provider of end-to-end digital experience software, has completely transitioned its core CMS solution, including personalisation and the content authoring experience, to a modern cloud architecture with the release of Sitecore Experience Manager (XM) Cloud. Sitecore XM Cloud will help companies with customer experiences, simplifying design and deployment and eliminating upgrades. With XM Cloud, […]
Medallia, a provider of customer and employee experience solutions, is acquiring Mindful, a callback automation solutions provider, from Alpine Investors, a private equity firm. Financial terms of the deal were not disclosed. Mindful’s patented technology enables customers to schedule a call when convenient for them, automates intelligent callbacks, transitions customers to other channels when needed, […]
Uberall, a global provider of hybrid customer experience (CX) solutions, announced a partnership with Amazon Alexa, helping brands and businesses increase visibility and connect with customers utilising the leading voice assistant device. This new deal gives Uberall clients a competitive edge by ensuring that the most comprehensive and up-to-date information about their business is available […]
