Upgrading expert skills can be your next great professional opportunity Digital transformation is reshaping the workforce, changing the nature of jobs. We all must prepare for the future of work to stay relevant and valuable. And that starts by acquiring the right skills. Martechvibe is back with a curated list of some most in-demand, valuable […]
The ongoing LEAP, which is aimed at accelerating Saudi Arabia’s ambitions to expand its digital economy by 50 per cent, and grow its contribution to the wider economy by $13 billion, showcases the kingdom as a digital powerhouse It’s hard to recall when Saudi Arabia wasn’t powering the Middle East digital transformation scene. You have […]
Dubai Culture and Arts Authority (Dubai Culture) signed a cooperation and partnership agreement with Zoho, a global technology company. The agreement aims to support the emirate’s creative entrepreneurs through their digital transformation journey, enhance the efficiency of their business, and simplify daily operations. The agreement was signed at the Authority by Hala Badri, Director General […]
“I’m in total awe of what our people have been able to accomplish with everything going on. What I’ve seen in 2020 gives me total confidence that we’ll be OK,” said Justyn Howard, CEO and co-founder, Sprout Social. He turned out to be right, and more than OK. Like any other business offering digital solutions, […]
Concentrix Corporation, a global provider of customer experience (CX) services and technologies, announced that it has closed the acquisition of PK, and the integration process is underway. This transaction marks Concentrix’ first acquisition since becoming a publicly traded company. PK is a global CX digital design and engineering firm with over 5,000 staff across 20 […]
Banco Bilbao Vizcaya Argentaria (BBVA) and Accenture have signed a collaborative agreement that is focused on accelerating digital transformation and applying analytics and artificial intelligence (AI) to drive faster decision-making and enhance the customer service experience. As part of a 10-year agreement, Accenture will team with BBVA to improve the agility of its operations by […]
Wipro Limited, a global information technology, consulting and business process services company, has announced that it has signed an agreement to acquire LeanSwift Solutions, a system integrator of Infor Products whose service capabilities include ERP, eCommerce, digital transformation, supply chain, warehouse management systems, business intelligence and integrations. The acquisition aligns with Wipro’s strategy to invest […]
LiveVox, a provider of cloud-based customer service and digital engagement tools, has partnered with AppSmart, a marketplace for businesses and technology advisors to find, buy, and manage technology services, allowing LiveVox to reach an expanded customer-base. Under the terms of the agreement, more than 5,500 AppSmart technology advisors will have access to all of LiveVox’s […]
United Arab Bank announced the appointment of Emirati banker Yousif Al Suwaidi as Head of Retail Banking. Al-Suwaidi will lead the growth plans in the retail banking and wealth management sector, contribute to the digital transformation process and enhance the customer experience. Commenting on the appointment, Ahmad Abu Eideh, CEO, United Arab bank, said: “The […]
For brands seeking to improve customer experience and increase customer loyalty, the payoff can be huge if they create an emotional connection. Day 1 Emotion is the most important component of the customer experience, and businesses cannot afford to overlook its importance anymore. They should pursue emotional connection as a science, and a strategy. On […]
