customer experience

The newly launched online catalogues seamlessly integrate instantly shoppable content, real-time product inventory updates, and rich media, establishing an inspirational channel for customers.

As brands continue to adapt to changing consumer preferences and behaviours, those that prioritise customer experience are poised to thrive in the dynamic market. A look at six brands doing it right.

OOO is a plug-and-play solution that adapts to organisational needs quickly by managing multiple booking behaviours. 

Boom Health introduced an all-in-one mobile app to streamline healthcare and wellness solutions in the UAE.

The launch of Kapture’s vertical-specific LLMs, revolutionises industry-specific customer interactions, anticipating 80% of automated ticket resolution, significantly reducing the average handling time by 70%.

The CX NXT Summit will take place in Cape Town, South Africa on 17 & 18 April 2024. The focus of the summit is to help businesses build a customer-centric culture, use CX to beat the competition, and change the world order of leading brands.

The launch of the Navi Mumbai facility is a landmark event for Fusion, signifying its consistent growth within the Indian market.

Oman Investments will utilise Comviva’s innovative digital banking technology to bridge the gap between individuals and the digital world.

Several banks and fintech solution providers are joining forces to introduce hassle-free digital banking solutions - from delivering advanced payment services to ensuring smooth customer onboarding. Check out our top picks.

This strategic move by Apparel Group is to redefine the retail landscape of Abu Dhabi, enhancing the shopping experience for its customers.