customer experience

These innovative capabilities, from planning to personalisation, will provide retailers with holistic customer insights and data analysis to adapt and thrive amid rapid market changes.

This integration will enable real-time ecommerce logistics delivery across Asia Pacific, accelerating customer onboarding to meet SingPost’s digital transformation goals.

The company is introducing special offers and deals designed to cater to the unique needs of its customers during this season.

The launch of the Mashreq NEO app is anticipated to significantly boost user engagement rates, enhancing convenience and simplifying their banking experience.

This solution helps Salesforce merchants seamlessly integrate Buy with Prime into their existing shopping experience. 

Books related to marketing technologies and various client-oriented strategies have always inspired leaders. Here are 50 MarTech and CX Books you must read in 2024.

The transaction value in the Thai conversational commerce sector is projected to scale to US$33.8 billion at a CAGR of 19.2% from 2022 to 2028.

The modernisation of du’s existing infrastructure will enhance voice quality and enable customers to access new advanced services.

This upgrade aims to empower CX leaders with the tools and insights they need to unlock exceptional customer experiences and drive business growth.

This strategic collaboration with the Gujarat government is to facilitate the growth and adoption of AI technology among retailers in the country.