Medallia, a customer and employee experience solutions provider, released Medallia Medicare Stars Solution to help health plans proactively improve their Medicare Star Ratings by transforming the member experience. Medallia’s Medicare Stars solution connects Stars member experience measures and [Consumer Assessment of Healthcare Providers and Systems CAHPS)] survey questions to real-time signals, which can be monitored […]
Growth investment will fuel the expansion of Konnecto’s team and enable continued investment in innovation to capitalise on immense demand for its solution from enterprises globally. Konnecto, the prescriptive marketing platform pioneering the category of path-to-purchase optimisation, announced that it had secured $21 million in Series A financing led by PeakSpan Capital. Existing investors TPY […]
Travellers increasingly rely on smart digital apps and services to plan, book and organize their travel, according to the findings of new research conducted by Cisco AppDynamics across the EMEA region.
Talkable has partnered with Attentive, the conversational commerce platform to deliver efficient referral marketing campaigns for eCommerce brands. Power users. The integration provides a seamless referral experience flow through personalised SMS messages for users. Here is how the integration works: Сapture customers’ phone numbers through Talkable Referral Marketing Placements and automatically pass them to the […]
Pricefx, a provider of cloud-native pricing software, has added Sales Compensation to its product line-up as part of the latest release. With Pricefx Sales Compensation, customers can reduce commission overpayment and improve transparency for both salespeople and sales leaders. Part of Pricefx’s Hurricane release, Sales Compensation includes predefined or custom compensation plan types, agreement result […]
PaySky, the leading digital payment solutions provider launched Yalla Card and Super App in the United Arab Emirates, in partnership with its strategic partner Visa. The super app will offer a wide range of digital payment solutions to facilitate financial and non-financial services for the UAE residents, during the third quarter of the current year […]
Middle East’s largest organised retail chain, has announced that it is on track with its plan to invest $2.9 billion to open 91 new hypermarkets and stores in four years, from 2020 to 2023. Lulu Group International is one of the few retailers that continued expansion during the Covid-19 pandemic by opening 50 large-format outlets, […]
DISQO’s advertising measurement products, Brand Lift and Outcomes Lift, have been integrated into Adelaide’s omnichannel AU attention metric, which enables companies to move beyond viewability with increased transparency into media quality. With this integration, DISQO’s insights will help advertisers understand and demonstrate the full-funnel impact of high-quality attentive media, from brand awareness to intermediate digital […]
AskNicely, a provider of customer experience software, has launched a free CX benchmark program for service businesses. Beginning with a quick set of questions, an AskNicely CX expert delivers a personalised analysis to service business leaders based on results from the AskNicely 2022 State of Frontline Study revealing where they stand against CX leaders and […]
Microsoft announced that Advanced Real Estate Services (ADRES) has successfully leveraged the power of the trusted, intelligent, versatile Microsoft Cloud to further empower its “DARI” digital real estate platform, which integrates cloud-based tools. DARI was developed in collaboration between the Department of Municipalities and Transport (DMT) and the Advanced Real Estate Services Company (ADRES), to […]
