Omantel introduced its smart office solutions during COMEX with cooperation of Huawei for the first time in Oman. The showcase of the Smart Office solution highlights the strong demand for advanced digital solutions in the Sultanate and aims to facilitate smarter and more efficient collaboration. Baha Mohamed Ridha Al Lawati, VP Enterprise Unit at Omantel […]
Forsta, a provider of market research, customer experience (CX), and employee experience (EX) technology, has launched the Human Experience (HX) Partner Program for Market Research Agencies, enabling them to offer their clients a fully white-label, integrated voice of the customer (VoC) programs hosted on Forsta’s technology platform. The HX Partner Program enables market research agencies […]
ShipBlu has announced a partnership with location technology company what3words, innovative development for logistics in Egypt. United in a mission to improve both merchant and shopper experiences, the partnership enables shoppers to provide their what3words address in English or Arabic at checkout through the ShipBlu integration. This boosts addressing accuracy and eliminates the need for […]
e& enterprise, part of e& (formerly known as Etisalat Group), has entered into a strategic three-year alliance with DataRobot, a US-based Artificial Intelligence (AI) platform provider, to launch an Enterprise AI as a Service (AlaaS) offering to support government and private companies in their digital transformation journey. The Enterprise AI as a Service (AIaaS) is […]
OneSignal, providers of an omnichannel customer messaging platform, launched Journeys, a visual workflow builder to orchestrate company messaging and activate user data. “Customers have come to expect a personal and consistent user experience from brands across multiple channels,” said George Deglin, CEO of OneSignal. “With Journeys, brands can connect their messaging across channels to map […]
Gupshup, a conversational engagement solutions provider, has acquired OneDirect, a customer service platform provider, for an undisclosed amount. The acquisition strengthens Gupshup’s suite of conversational solutions and enables omnichannel conversational engagement with a live Agent Assist solution that can scale to thousands of agents with configurable workflows and integrations with CRM and helpdesk systems OneDirect’s […]
Open Influence, a creator marketing company, has been named a TikTok Marketing Partner. With the TikTok Creator Marketplace API integrated into Open Influence’s workflow platform, the company can shape data-backed frameworks to help advertisers make informed decisions about their marketing dollars while discovering the most influential TikTok creators. In addition, Open Influence clients now gain […]
Google is combining its video calling apps Duo and Meet into a single integrated video platform aiming to simplify communication services. The merged service will be known as Google Meet, with features of Duo that was primarily designed for personal video calling. The integrated experience will provide users with a single solution service for both […]
Snap. has announced the launch of Dynamic Travel Ads, a new ad product for advertisers in the travel industry. This is a significant category expansion for Snap’s Dynamic Ads offering and is uniquely positioned for travel and tourism advertisers including hotels, airlines, and online travel agencies. With Dynamic Travel Ads, advertisers can seamlessly and automatically […]
A new survey by MENA payments solutions provider, Checkout.com, has found over half of the UAE population are using digital wallets for the first time. The survey reveals that security remains the most important factor for UAE residents when shopping online – with nearly 40 per cent of respondents trusting digital wallets as much as […]
