Ahli United Bank (Egypt) S.A.E introduced a new digital service, the “e- Account”. The new service offers clients the convenience of opening their accounts digitally via their smartphones or the bank website, digital onboarding mobile app. AUBE takes the lead in being one of the first banks offering such unique service in the Egyptian market. […]
ZoomInfo, a provider of go-to-market software, data, and intelligence, has joined the Amazon Web Services (AWS) Partner Network (APN) to improve data delivery through its Data-as-a-Service (DaaS) platform, OperationsOS. Joint customers can now access ZoomInfo’s company and business contact data within multiple AWS services. Customers can also leverage prebuilt datasets or work with ZoomInfo’s Data […]
Vibrant Media, the technology company that addresses the full range of agencies’ and marketers’ contextual data and privacy-safe advertising needs, announced its sell-side solution within the Quintesse platform. Publisher ad network, Concept.dk, is an early adopter of the solution, leveraging it to more granularly categorise its publishers’ pages in real-time and push the contextual inventory […]
Unbabel, providers of an artificial intelligence-powered language operations platform for multilingual customer experiences, has integrated with Zendesk’s messaging solution. The integration helps agents and customers to communicate in multiple languages, across most modern messaging channels, via an omnichannel customer support system. Unbabel’s integration to Zendesk’s consolidated view of all customer conversations, whether via social media, […]
Modesta will deploy the latest funding into expansion and reach a wider base of customers in Saudi Arabia and Bahrain Modesta, a modest fashion startup, has raised six figures of funding in its seed round led by 500 startups and with the participation of the Innovative Private Sector Development Project (IPSD) program funded by the […]
eGain, providers of a knowledge management platform for customer engagement automation, has integrated the eGain Knowledge Hub with Microsoft SharePoint. Powered by artificial intelligence and analytics, eGain Knowledge Hub offers a one-stop knowledge solution. With this connector, the eGain Knowledge Hub serves relevant answers by tapping into multiple SharePoint repositories, enriching results that are based […]
UAE-based tech development and investment group is aiming to revolutionise the consumer space for the MEA region Astra Tech, UAE based technology development and investment group formed by Abdallah Abu Sheikh, a serial entrepreneur, and pioneer in the Middle East and Africa’s (MEA) tech startup ecosystem, is raising $500 million in investment from strategic investors […]
CNNB Solutions, MENA’s ecommerce and direct-to-consumer specialist, has announced its regional expansion into Kuwait. The company has established a new office in Kuwait City, as it grows its operations and team. CNNB Solutions already has regional offices in UAE, Saudi Arabia and Egypt, supporting a headcount of more than 50 experts from nine different nationalities. […]
Talkwalker, the consumer intelligence platform, announced its launch of Forecasting, an industry first in predictable analytics that enables brands to foresee changes in consumer behaviour and identify new trends before they happen. Forecasting allows brands to predict how topics, trends, and campaigns will change over 90 days, allowing them to quickly adapt their communications to […]
XSELL Technologies, a provider of conversational artificial intelligence for contact centre agent optimisation, has launched XSELL Agent Experience on Salesforce AppExchange. Businesses can now leverage XSELL Agent Experience, or Agent eXp, to access AI-generated guidance. “Eighty percent of your customers are speaking with agents who simply do not know or do not understand how to […]
