Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, bringS a set of end-to-end innovative products and vertical solutions to better support local digitalisation and ecosystem innovations in the MENA region. It targets key focused sectors with huge demands in digital transformation, including retail, finance, transportation and sustainable energy. The vertical products and […]
Typeform, a conversational interaction platform provider, has launched an app in the Linktree Marketplace. The Typeform Link App will allow users to embed typeforms directly within their Linktree. Companies will be able to engage their social media audiences with Typeform’s no-code conversational solutions without redirecting their audiences away from their Linktree ecosystem. When collecting responses […]
Salesforce introduced Customer 360 innovations to its Marketing Cloud and Commerce Cloud that connect marketing, commerce, and service data on one platform. “A growing number of companies want to unify their data across marketing, commerce, and service so they can deliver truly connected customer experiences on any channel: in store, via email, or when shopping […]
In the latest quarterly product release of its Sales Navigator solution, LinkedIn added data validation, a Gong integration, a new search experience, and a reimagined Leads Page. The new data validation feature allows users update their CRM systems with the real-time information LinkedIn Sales Navigator provides. It will flag profiles in Sales Navigator when the […]
AdQuick.com, an out-of-home (OOH) advertising platform provider, has partnered with Lob, a direct mail automation platform provider, to offer cross-channel direct mail retargeting. This partnership enables advertisers to deliver direct mail advertising to an audience of consumers that has been exposed to outdoor ads. The direct mail retargeting capability is made possible through mobile device […]
Balto, a real-time guidance platform for contact centres, announced it is launching its suite of conversation excellence solutions on Talkdesk AppConnect. It empowers businesses to seamlessly combine real-time guidance, real-Time coaching, and real-time QA with their existing Talkdesk CX Cloud solution. “Talkdesk has built a top-tier marketplace for contact centres to find AI solutions that […]
Retail- growth SaaS startup, Gamiphy has raised $1.55 million in a Pre-Series A funding round led by Kuwait-based Al Muhallab VC with the participation of Jordan’s Innovative Startups and SMEs Fund (ISSF), Bank of Palestine, and a group of angel investors, in addition to funding from the Innovative Private Sector Development (IPSD) project. Gamiphy allows […]
Talkdesk, a cloud contact centre solutions provider, introduced Talkdesk Retail Experience Cloud, an artificial intelligence-powered customer service solution specifically made for retailers. Talkdesk Retail Experience Cloud unifies the customer journey across physical and digital channels. It includes the following: Pre-configured retail workflows and scripts; Retail-fluent, pre-trained AI; Proactive real-time reports, dashboards, and insights from the […]
Mastercard’s new Digital First Programme delivers an innovative and secure experience that makes it easier to pay and enjoy the card’s value in ways that matter personally. Backed by the speed and security of Mastercard’s global network – including the Mastercard Processing platform to enable instant issuance – the Digital First Programme offers consumers the […]
Lebanon-based super app toters, which has been operational in Iraq since 2019, has raised $18 million in a Series B round, led by the International Finance Corporation (IFC), the development arm of the World Bank Group, and March Holding as well as returning investor, B&Y Ventures, along with an undisclosed group of investors. Founded in […]
