SITA’s 2022 Passenger IT Insights published research that highlights pent-up demand for both business and leisure travel emerging from the pandemic, with passengers further embracing mobile and touchless technologies to make the journey as convenient and seamless as possible. The survey reveals an increase in passenger use of mobile devices for booking, on board the […]
Meta has launched Meta Pay, a dedicated digital wallet for use within the metaverse. The new wallet is essentially a rebrand from the company’s former Facebook Pay service and will keep fulfilling the same functions that its predecessor did in the past. This time however it will also be a universal way of paying for […]
Huawei announced its latest Network-as-a-Service (NaaS) offering for the Middle East region, powering enterprises across different industries to build a strong foundation for digital transformation. These new-generation services will enable enterprise businesses from government, education, healthcare, retail, banking, manufacturing industries and other SMEs to keep pace with innovation, meet rapidly changing business needs and optimise […]
GWC announced the launch of its revamped website that offers a more simplified and user-friendly experience with numerous features, a smarter and more intuitive user experience, richer content, and an easier navigation experience. The website, which was revamped in-house, also offers options for clients to track their shipments in real-time using satellite data, along with […]
Glia, a provider of digital customer service tools, has extended the proactive outbound capabilities of its DCS platform with ChannelLess SMS and ChannelLess outbound calling. It enables service representatives to reach out to customers and add richer digital channels, such as chat, onscreen voice, or video, without breaking the connection. Glia’s ChannelLess architecture overcomes omnichannel […]
ZoodPay entered into a strategic partnership with Shopini, an Iraqi company in retail, ecommerce, shipping, supply chain, and food delivery. The company has one of the major online marketplaces in Iraq with over one million downloads, a network of offline stores in 16 of 18 Iraqi governorates, with the biggest hypermarket in Al Basra (Basra […]
The Saudi Electronic Info Exchange Company (TABADUL) and the Saudi Railway Company (SAR) have signed a Memorandum of Understanding (MoU), joining efforts to bolster the logistics sector to cement the Kingdom’s position as a global logistics hub and drive the logistics sector’s digital transformation in line with Saudi Vision 2030’s goals. The agreement was signed […]
Medallia, a customer and employee experience solutions provider, released Medallia Medicare Stars Solution to help health plans proactively improve their Medicare Star Ratings by transforming the member experience. Medallia’s Medicare Stars solution connects Stars member experience measures and [Consumer Assessment of Healthcare Providers and Systems CAHPS)] survey questions to real-time signals, which can be monitored […]
Growth investment will fuel the expansion of Konnecto’s team and enable continued investment in innovation to capitalise on immense demand for its solution from enterprises globally. Konnecto, the prescriptive marketing platform pioneering the category of path-to-purchase optimisation, announced that it had secured $21 million in Series A financing led by PeakSpan Capital. Existing investors TPY […]
Travellers increasingly rely on smart digital apps and services to plan, book and organize their travel, according to the findings of new research conducted by Cisco AppDynamics across the EMEA region. The study questioned 4,000 people from the EMEA region and discovered that most of those polled now preferred a digital experience by using apps […]
