Voice AI

With one in four calls going unanswered, AI voice agents are stepping in to close the gap. Alex Hunsucker, CPO at LocaliQ, and Emiliano Tomasoni, CMO at Wildix, share how AI voice agents are transforming marketing by converting missed calls into meaningful conversations and insights.

The integration of PlayAI’s team under Meta’s AI division, led by executives focused on NLP, signals a targeted effort to refine voice-based interactions, a main component for virtual assistants and immersive metaverse experiences.

Val delivers personalised, real-time AI coaching using voice, conversation intelligence and the ValueSelling Framework—helping B2B sales reps close more deals, faster.

Agora’s conversational AI agents use real-time communication (RTC) infrastructure to deliver natural, low-latency interactions with intelligent handling, even in noisy or low-bandwidth environments.

The acquisition positions CallMiner as a key player across both the contact centre and CX industries by combining a deep analytical understanding of contact centre interactions and voice automation.

IntelePeer’s next-generation agentic AI builds on the company’s full-stack platform and proprietary voice network, linking AI systems with live agents.

Developed in-house, IntelePeer’s next generation of voice AI functionality further strengthens its end-to-end conversational AI capabilities.

Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing.

GPTBots has enhanced its Audio LLM by integrating it with its RAG (Retrieval-Augmented Generation) framework, workflow orchestration tools, and plugin ecosystem.

SuperDial has acquired MajorBoost, a conversational AI company specialising in automating phone calls to health insurers.