Voice AI

The integration of PlayAI’s team under Meta’s AI division, led by executives focused on NLP, signals a targeted effort to refine voice-based interactions, a main component for virtual assistants and immersive metaverse experiences.

Val delivers personalised, real-time AI coaching using voice, conversation intelligence and the ValueSelling Framework—helping B2B sales reps close more deals, faster.

Agora’s conversational AI agents use real-time communication (RTC) infrastructure to deliver natural, low-latency interactions with intelligent handling, even in noisy or low-bandwidth environments.

The acquisition positions CallMiner as a key player across both the contact centre and CX industries by combining a deep analytical understanding of contact centre interactions and voice automation.

IntelePeer’s next-generation agentic AI builds on the company’s full-stack platform and proprietary voice network, linking AI systems with live agents.

Developed in-house, IntelePeer’s next generation of voice AI functionality further strengthens its end-to-end conversational AI capabilities.

Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing.

GPTBots has enhanced its Audio LLM by integrating it with its RAG (Retrieval-Augmented Generation) framework, workflow orchestration tools, and plugin ecosystem.

SuperDial has acquired MajorBoost, a conversational AI company specialising in automating phone calls to health insurers.

Insurers already using the service have discovered that Voice AI helps with employee satisfaction as well.