Voice AI

GPTBots has enhanced its Audio LLM by integrating it with its RAG (Retrieval-Augmented Generation) framework, workflow orchestration tools, and plugin ecosystem.

SuperDial has acquired MajorBoost, a conversational AI company specialising in automating phone calls to health insurers.

Insurers already using the service have discovered that Voice AI helps with employee satisfaction as well.

Yobe and SoundHound AI have partnered to offer advanced voice technology for restaurants. The partnership involves the SoundHound for Restaurants ordering platform, which allows restaurants to integrate voice across phone, drive-thru, kiosks, and apps, while working with a variety of POS systems. “We’re excited to be working with Yobe to show how our next-generation voice […]

The big product news from 2022 is reflective of how the Martech landscape is changing. Martechvibe tracks the tech trends shaping the industry. The year 2022 is almost at an end. Looking back at how the solutions market has evolved gives us a clear understanding of where the demand lies and which technologies are gaining […]

In 2022, businesses tapping into the power of AI-powered technologies to enable omnichannel, multi-experience, personalised moments will solidify customer loyalty.