Salesforce

The accelerator extends Salesforce Commerce Cloud and streamlines integrations with other enterprise content management platforms.

This joint solution brings enterprise contact centre and workforce engagement management capabilities from Genesys Cloud CX to Salesforce Service Cloud.

With these new AI-powered capabilities, customers can self book appointments and track the progress of their service visits on the messaging channels of their choice.

OnTask eSignature for Salesforce includes contract automation tools, allowing users to generate documents and agreements with data straight from Salesforce.

Slack Sales Elevate centralises information, simplifies processes, and automates administrative tasks directly within Slack.

Leveraging Merkle GenCX, businesses that use Salesforce Einstein GPT will help accelerate business outcomes for marketing and commerce leaders

With the Reorder Portal, users can automate reorders and engage repeat buyers with personalised self-service.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. 

Salesforce also announced a partnership with Deloitte Digital to help organisations implement and scale Salesforce AI Cloud, Salesforce's suite of generative AI-powered applications.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.