Salesforce

It will work with Einstein GPT to unlock CRM and conversational data.

Users can create and modify automation using a conversational interface by combining Einstein GPT, Salesforce’s generative artificial intelligence, with Flow.  Salesforce has added Einstein GPT and real Data Cloud capabilities to Flow, its portfolio of automation tools. Users can automate complex workflows and trigger actions based on real-time changes by powering Flow with Data Cloud, […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Zendesk Integrates With OpenAI’s GPT Zendesk announced its collaboration […]

Organisations can now sell directly to their customers, automate B2B sales, and improve service with streamlined order and re-ordering support. Salesforce has introduced Commerce Cloud capabilities specifically for healthcare and life science companies to create personalised experiences across every interaction through a unified, real-time view of each patient and provider. With new features in Commerce […]

With the new solution, brands can build loyalty and trust by making every moment more personal, valuable, and memorable Sinch, a cloud communications provider, has partnered with Salesforce to offer global SMS delivery and enterprise-grade messaging solutions that support Salesforce and its global customer base. “In today’s digital-first world, customers expect companies to deliver real-time, […]

BetterUp and Salesforce customers will soon have access to a dashboard embedded into Salesforce that measures revenue-related metrics driven by coaches and non-coached sales representatives. BetterUp has launched BetterUp Sales Performance on Salesforce AppExchange and integrated its platform for sales coaching and measuring the impact coaching is having on business outcomes with Salesforce. Additionally, BetterUp […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Cisco Powers Hybrid Work Experiences With Purpose-Built AI Innovations […]

Automotive Cloud Intelligence will leverage Salesforce Einstein AI and CRM Analytics to provide real-time intelligence and actionable insights. Salesforce revealed several new automotive cloud features to help automotive companies deliver immersive, in-car experiences powered by real-time personalisation and build truly connected experiences at every customer touch point, whether they are driving, buying, or servicing their […]

Businesses can mint and sell NFTs, monitor blockchain activity, and view real-time customer data on Salesforce Web3 Customer relationship management software firm Salesforce has launched Salesforce Web3, an NFT management platform to help its clients create token-based loyalty programs.  Businesses can mint and sell NFTs, monitor blockchain activity, and view real-time customer data on Salesforce […]

Brightcove is integrating with Shopify, Instagram and Salesforce to help companies drive revenue by powering their ecommerce operations with interactive video Brightcove, a streaming technology company, introduced new integrations with Shopify, Instagram and Salesforce Sales Cloud to its video cloud platform. The integrations are designed to enable companies to reach, engage and activate audiences with […]