generative AI

Google launches a feature that can answer queries with text summarising information found online.

The features are available in Chatmeter’s Brand Intelligence and Reputation Management Platform.

One of the tools is the Text Generator that uses natural language processing to analyse the brand voice for generating text accordingly.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Yellow.ai Launches Dynamic Automation Platform With Generative AI Yellow.ai, […]

It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs.  Yellow.ai, a conversational AI provider, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI. It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. Raghu […]

Sitecores fully-composable offering lets marketers build their own solutions by bringing their own AI to integrate with open application programming interfaces and configurable user interfaces. Sitecore, a provider of digital experience software, has integrated Open AI ChatGPT across its fully composable software solutions. This feature release, powered by Microsoft Azure OpenAI Service, will allow marketers […]

“With great power comes great responsibility.” You don’t have to be a Marvel buff to recognise that quote, popularised by the Spider-Man franchise.

Catchlight leverages generative AI techniques with the lead insights it develops to create personalised emails to the prospect.  Catchlight now provides AI-generated emails to advisors to send to prospective new clients. Built directly within the Catchlight platform, this new feature draws from the data-enriched profiles Catchlight creates for an advisor’s leads and drafts emails to […]

It will allow Dialpad to create industry-specific offerings with advanced responsiveness to better serve businesses at scale. Dialpad is set to release a series of generative artificial intelligence advancements over the next year. The Dialpad Ai-Powered Customer Intelligence Platform combines AI Contact Center, AI Sales, AI Voice, and AI Meetings with AI Messaging. In its […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Zendesk Integrates With OpenAI’s GPT Zendesk announced its collaboration […]