generative AI

AI innovation has the potential to revolutionise decision-making processes and enhance ROI, enabling brands to strategically leverage new AI tools at their disposal in market research.

Adobe Firefly supports text prompts in more than 100 languages and enables users to create content for commercial use.

AI-assisted search automatically selects the right search filters, based on the prompt, to help ease lead identification workflows. It also offers sellers recommendations for search prompts that can help uncover warm connections.

Smart Answering enables businesses to set up a fully-automated, AI-driven call answering service within minutes.

Targeted campaigns in Viva Engage enables communicators to create campaigns that promote company-wide initiatives targeted to front-line audiences.

Generative AI democratises many aspects of content creation, opening new ways to create written material, illustrations, sound effects, special effects, etc.

The addition is to improve customer experiences in natural language processing, text generation, and data security.

This collaboration aims to unlock new opportunities for innovation, efficiency, and customer experience within the banking industry.

The offering will help businesses identify a high-value/high-impact use case.

Release 18.5 continues to support Sprinklr’s momentum in the customer service and CCaaS market, with more than 110 new capabilities added to the Sprinklr Service Product Suite.