Customer Experience (CX)

More than 81% of HNW travellers make their selection based on fine dining options and choose a destination so they can visit a celebrated restaurant, Marriott’s survey revealed.

Through the Grab app, users can register a Superbank account and link it to their payment method for GrabFood, GrabBike, GrabCar, GrabExpress, and GrabMart, among other services.

The Dennemeyer Group will deploy multiple Talkdesk solutions to ensure contact centre agents have the tools and support to deliver seamless CX. 

Together with Ant International, Whale Cloud will provide customers with diverse e-wallet and digitalisation technology solutions based on Alipay+ Wallet Tech.

Visa's online toolkit aims to optimise the customer shopping experience and increase sales, particularly in the Philippine tourism sector.

Watsons’ investment will enhance the shopping experience in over 2,200 O+O (offline plus online) stores across 15 markets in EMEA. 

By combining WP Squared’s robust WordPress management capabilities with Extendify’s site creation and onboarding tools, this integration enhances WordPress experiences for both hosting providers and their clients.

Thai Airways will integrate its cargo capacities into WebCargo's platform,  offering real-time booking, pricing, and payment processes.

This partnership will provide Majid Al Futtaim and its customers an improved shopping experience, with seamless and innovative payment solutions.

The pact between Riyadh Air and Singapore aims to streamline booking, check-in, and other travel processes for a seamless customer experience.