Customer Experience (CX)

Visa's online toolkit aims to optimise the customer shopping experience and increase sales, particularly in the Philippine tourism sector.

Watsons’ investment will enhance the shopping experience in over 2,200 O+O (offline plus online) stores across 15 markets in EMEA. 

By combining WP Squared’s robust WordPress management capabilities with Extendify’s site creation and onboarding tools, this integration enhances WordPress experiences for both hosting providers and their clients.

Thai Airways will integrate its cargo capacities into WebCargo's platform,  offering real-time booking, pricing, and payment processes.

This partnership will provide Majid Al Futtaim and its customers an improved shopping experience, with seamless and innovative payment solutions.

The pact between Riyadh Air and Singapore aims to streamline booking, check-in, and other travel processes for a seamless customer experience.

Integrated with Swiss Re's automated life insurance underwriting solution, Magnum, the Appian Connected Underwriting Life Workbench improves operational efficiency and customer experience on one system.

This cooperation aims to facilitate SeABank's data capacity expertise to open up new opportunities for advancements, thereby accelerating its payment services development strategy for enhanced CX.

The relationship combines innovative AI solutions and industry-specific clouds from Talkdesk with Cognizant to offer advanced CX offerings to enterprise companies worldwide.

Six million smart devices are now connected to Alexa, over 90% more than last year, enabling customers to lap up the benefits of its AI assistant.