customer engagement

The engagement illusion has hindered us for too long—superficial insight tracking, fragmented metrics and more, are hindering brand growth.

Ahmed Khairy, CEO of Gameball talks about why true loyalty goes beyond transactions—brands must build emotional connections, personalise experiences, and leverage AI to stay ahead.

Between cost reductions and cloud adoption, speech analytics will enhance customer interactions in 10 key ways.

This collaboration will enable businesses to create more personalised and seamless interactions, enhancing customer experience.

Rollick empowers its customers with an all-in-one shopping experience for its digital shoppers, eliminating the need for multiple form fills and repetitive data entry.

Despite heavy investments, many mobile apps fail to reach their full potential. Unlocking success in 2025 requires a strategic focus on user engagement, seamless experiences, and data-driven personalisation.

Hamilton Company will integrate Kaon Demo360+ into their daily selling workflows, drive higher-qualified leads, and grow their pipeline globally.

REWIND 2024: This marketing buzzwords collection explores strategies from combating subscription fatigue to embracing social responsibility and composable technology.

By integrating Edgility, Axtel gains enhanced edge computing capabilities, including deeper network visibility, real-time performance monitoring, and advanced analytics.

The collaboration will provide PrestaShop merchants access to SALESmanago’s Customer Engagement Platform capabilities