Vonage has also added end-to-end encryption to the Vonage Video API that provides encrypted video sessions. Vonage, a cloud communications provider, has added artificial intelligence-powered enhancements to its Video API for increased accessibility and automated, real-time media processing to optimise video engagement. Vonage’s enhancements to its Video API empower businesses to add AI-powered capabilities for […]
Finding the right influencer with the reach and niche that aligns with your brand can be tricky. Marketers are using algorithms to spot profiles with fake followings, identify patterns of interest and amplify brand messages Audiences are smarter than ever and less impressionable to cookie-cutter marketing tactics. If you are a brand that is looking […]
Using first-party data and advanced analytics, the solution helps businesses optimise pricing at the SKU level for profit, conversion, or a balance of both. Boxed, Inc., the technology-driven company specialising as both an ecommerce retailer and ecommerce enabler, announced that Spresso, its SaaS modular solution platform, is now available on the Google Cloud Marketplace, indicative […]
Dialpad extends its AI capabilities to include real-time assistance, virtual agents, AI CSAT, and more Dialpad has committed $50 million to the continued research and development of artificial intelligence-related technologies to automate business processes and provide predictive insights. The company pioneered the use of AI in real-time speech recognition engines for business conversations and has […]
Integration delivers powerful Self-service and Assist resolution capabilities for Zendesk customers, reducing operating costs while delivering exceptional CSAT Aisera, the AI-driven service experience platform for automated customer experiences (CX), announced that its solutions are available as a new app integration on Zendesk’s Sunshine Conversations Marketplaces. Zendesk and Aisera will collaborate on use cases across Customer […]
A third of organisations are applying AI across several business units, creating a stronger competitive differentiator by supporting decisions across business processes A recent survey by Gartner, Inc. revealed that over 80 per cent of respondents favoured automation for any business decision. As automation becomes embedded in digital business, the survey showed how organisations are […]
Instachat Builder shortcuts the entire process by automatically transforming any relevant text into training material, allowing customers to launch powerful chatbots. Botco.ai, a provider of conversational marketing solutions, launched Instachat Builder to accelerate the deployment of artificial intelligence-powered chat. It will allow companies to train Botco.ai’s chatbot directly on text information. “Historically, launching a chat […]
An innovative digital future is being paved by high-performance computers, cutting-edge AI-ML technologies, and open development With a rapid developmental evolution in next-generation technologies, the ability to process big data and its effects on data privacy and security have become key challenges for the tech sector today. Generalisation in high-performance computing is now enhancing the […]
It’s no secret that artificial intelligence (AI) is one of the fastest-growing data-driven technologies being used worldwide, transforming every industry and every function in business. Many organisations are focused on finding the “AI silver bullet” fix, but the reality is being data-driven is a continuous journey, not a destination. While the data deluge can be […]
Pindrop, a voice technology provider, announced a new partnership with Google Cloud that will enable it to build and offer new authentication solutions to enhance call centre experiences. Pindrop will also make its suite of fraud detection and voice security solutions available on Google Cloud Marketplace, as it is now part of the Google Cloud […]
