AI

Jeff Zotara, Chief Marketing Officer at arrivia discusses the state of loyalty and how technology can make a difference.

The 2025 LEAP tech conference set a new record with over $42.4B in investments, driving advancements in AI, data centres, and digital infrastructure.

This initiative demonstrates an increasing shift in the localisation industry, where technology and service providers are coming together to deliver smarter solutions.

OpenAI’s text-to-video AI Sora was used during conception to prototype ideas and explore different camera treatments, but the final animation was created entirely by human artists.

AssistantNLP becomes available to businesses worldwide, starting with its first service: the AI-Powered Receptionist.

Synergetics is introducing AgentWorks with capabilities that enable AI Agents to interact with other AI Agents across network and enterprise boundaries.

The new integrations empower marketing teams to deliver multichannel personalisation with greater ease, efficiency, and ROI.

Retention-focused strategies are essential for unlocking sustainable growth and maximising ROI.

Focus on AI as a collaborative tool, not a replacement, says Ross Symons, Chief Creative Officer at ZenRobot. He shares his experience of training creatives and marketers to combine human intuition, strategic thinking, and artistic skills with AI’s efficiency.

Despite some disappointments in 2024 investments, retail leaders are recalibrating their budgets to address inefficiencies.