Salesforce, Anthropic Announce Claudeforce
The expanded partnership combines Claude’s reasoning with Salesforce’s data, workflows and governance to power trusted enterprise action directly in Claude.
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Salesforce and Anthropic are announcing Claudeforce, an expanded strategic partnership bringing Claude’s intelligence and reasoning together with Salesforce’s trusted enterprise harness to make its data, workflows, business logic, actions, and governance securely accessible to power agentic experiences wherever work happens.
The Claudeforce partnership launches with Salesforce in Claude, a Plugin with 37 prebuilt sales skills that enable sellers and agents to reason over live revenue context, automate pipeline updates, and take governed action right from Claude — with the power of Salesforce directly where sellers work.
The companies plan to introduce more integrations across Claude, Salesforce, and Slack, expanding each company’s use of the other’s technologies.
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Salesforce in Claude is made possible by AIforce — Salesforce’s trusted enterprise harness that brings all your business data and workflows to any agent through MCP servers, APIs, and CLI tools, without complicated and costly integrations.
Salesforce in Claude marks a new era of enterprise AI. For decades, enterprise software required users to manually navigate static UI to get work done. Now that agents can access the data, workflows, and rules directly, software is a system that powers every interface.
Marc Benioff, Chair & CEO, Salesforce, said, “We’re bringing together the world’s #1 AI and #1 CRM — the best of both worlds. Today, we’re launching Claudeforce, running directly on top of Salesforce via our new AIforce UI harness, Headless 360, Data 360, Tableau, and Slack. Here, the UI is the AI — allowing you to build custom apps dynamically and answer any enterprise question.”
“Probabilistic intelligence alone doesn’t run a company, and deterministic systems don’t reason. By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts. This is how every business will run.”
Dario Amodei, CEO & Co-Founder, Anthropic, said, “We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world’s leading businesses turn to Claude for their most important work.”
“Salesforce in Claude brings this same frontier intelligence into the systems where much of the world’s commercial activity happens. Through this partnership, companies can point Claude at the customer information and business context that they’ve been building in Salesforce for decades, and use it to actually run and grow their businesses.”
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One partnership, intertwining AI built with data built on trust
The Claudeforce partnership brings together the best of both worlds — Claude brings intelligence and judgment, reasoning, adapting, and deciding in real time. Salesforce provides the data, rules, and trusted workflows that turn that judgment into enterprise-ready action. The partnership contains:
3. Salesforce Inside Claude
The Claudeforce partnership launches with Salesforce in Claude, a Plugin that understands the sellers’ entire revenue cycle and acts on it, giving them an AI CRO — with 37 prebuilt sales skills, including meeting prep, deal health review, and pipeline review.
These skills were built by Salesforce and Anthropic, engineered specifically to draw on Claude’s reasoning, agentic tool use, and generative UI — not generic CRM prompts wrapped around an API, but the capabilities that extend what Claude can do.
This includes an onboarding experience that reads a seller’s enterprise context — Salesforce, Slack, and any connector in Claude — to stand up a tailored dashboard with their accounts, pipeline, and live data surfaced in interactive views Claude generates.
No two companies run sales exactly the same, so Salesforce in Claude routes actions through Salesforce to help ensure business rules are always enforced when an action is taken. Setup is seamless.
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An admin connects Salesforce in Claude a single time, with authentication and permissions managed centrally, and every seller on the team gets access from day one — no per-user setup, no new permissions model to build, no re-auditing account by account.
2. Claude Inside Salesforce
Claude combines multistep reasoning and complex task execution with Anthropic’s rigorous approach to safety and interpretability. Claude is available in Agentforce — serving as a reasoning model for the Atlas Reasoning Engine, powering Agentforce Vibes and Agentforce Coworker by default, and available in Agent Builder.
Through Amazon Bedrock, Claude is available within the Salesforce Trust Boundary, allowing customers, including those in regulated industries, to deploy domain-specific AI while keeping data and AI workloads secure.