RAYA CX Partners With Zain Saudi Arabia

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RAYA CX signs a strategic partnership agreement with Zain Saudi Arabia to manage its customer experience in KSA

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced a strategic partnership with Zain Saudi Arabia, the leading company in communications and digital services. This partnership will enable RAYA CX to provide outsourcing services to Zain Saudi Arabia and enhance its customers’ experience in the Kingdom.

Ahmed Refky, CEO of RAYA CX, Engineer Sultan bin Abdulaziz Al-Deghaither, CEO of Zain Saudi Arabia, and several senior officials of the two companies were present for the signing ceremony.

Eng. Ahmed Refky said, “We’re proud to be a partner of success for Zain Saudi Arabia. The new partnership reflects the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies worldwide by providing CX outsourcing services at the highest level by international quality standards.”

Eng. Sultan bin Abdulaziz Al-Daghthir, CEO of Zain Saudi Arabia, said, “This partnership confirms our strategy in Zain Saudi Arabia, which revolves around providing the best customer experience based on innovative quality services and products supported by our advanced 5G network. Through upgrading the customer experience, providing products and services that meet current and future needs, and proactive and effective customer service. Also, directly contribute to supporting the digital transformation process in the Kingdom to achieve a diversified and sustainable digital economy and improve the quality of life by the objectives of the Kingdom’s Vision 2030.”