Omni Channel Solutions Launches OMNI 360
OMNI 360 gives organisations a clear roadmap for improving their presence across the evolving AI landscape.
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Omni Channel Solutions announced the launch of OMNI 360, an AI visibility framework designed to help organisations understand how effectively they are discovered, understood, and recommended across today’s leading AI-powered search and answer engines. The launch marks the company’s commitment to a holistic approach to AI visibility, combining measurement, strategic insights, and execution to help brands strengthen their digital presence in an AI-first world.
As consumers increasingly rely on AI platforms to discover products, services, and information, digital visibility is no longer defined solely by search rankings. Organisations must also ensure AI systems can accurately interpret and confidently recommend their brands.
“AI is changing how people discover products, brands, and information online”, said Lionel Garcia, Co-Founder and e-commerce Strategic Director of Omni Channel Solutions. “We’re entering a new era of digital discovery where being indexed is not the same as being recommended. Organisations need visibility into how AI platforms perceive their brand, not just how search engines rank it. OMNI 360 gives leadership a practical way to measure AI visibility, prioritise opportunities, and continuously improve as AI-driven discovery evolves.”
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At the core of OMNI 360 is the AI Visibility Score—a proprietary 0–100 benchmark that measures how effectively a brand is positioned to be discovered, understood, and recommended by AI systems. Built on hundreds of proprietary signals, the framework simplifies AI visibility into three executive-level dimensions: Discovery, Intelligence, and Reputation. Combined with competitive benchmarking, monthly tracking, and prioritised recommendations, OMNI 360 gives organisations a clear roadmap for improving their presence across the evolving AI landscape.
“What excites us most is not simply the Score itself, but what it enables”, said Michael Amkreutz, Head of Strategic Growth and Partnerships at Omni Channel Solutions. “When organisations can consistently measure AI visibility, they gain a clearer understanding of what’s driving performance, where the gaps exist, and which actions are most likely to improve their standing over time.”
Organisations can begin with a complimentary light AI Visibility Assessment, which provides an initial snapshot of foundational AI visibility signals. For organisations seeking a deeper evaluation, the full OMNI 360 Assessment delivers executive insights, competitive benchmarking, detailed diagnostics, and a prioritised roadmap for improvement.
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Omni Channel Solutions’ vision extends beyond measurement. Founded in 2017, the company is a full-service digital strategy partner that helps organisations turn AI visibility insights into measurable business growth. The company provides end-to-end strategy, execution, and optimisation across digital commerce, marketing, customer experience, and emerging AI initiatives, giving organisations the expertise and capacity to scale with confidence.
“OMNI 360 is designed to show organisations where they stand, but that’s only the beginning”, said Vicky Trinidad-Garcia, President and Co-founder of Omni Channel Solutions. “Our goal is to help clients turn those insights into measurable business growth. Whether they need strategic guidance or an experienced team to execute, we’re ready to help them move faster and compete in an AI-first world. This expands our growing portfolio of services as we continue to evolve to meet the changing needs of our clients.”
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