ACRELEC And SYNQ3 Partner On Voice Ordering System

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SYNQ3’s conversational AI ordering SYNQ Voice solution conversationally interacts with guests in the drive-through lane, captures their orders and submits them directly into restaurant point-of-sale systems.

ACRELEC and SYNQ3 Restaurant Solutions have teamed up to provide restaurants that operate drive-throughs with advanced artificial intelligence-powered voice ordering.

SYNQ3’s conversational AI ordering SYNQ Voice solution conversationally interacts with guests in the drive-through lane, captures their orders, and submits those orders directly into restaurant point-of-sale systems. It features a natural language processing (NLP) stack and conversational management platform.

ACRELEC’s OrderMatic is a microphone array system that leverages the same technologies powering AI home assistants. It provides drive-through restaurants with noise and echoes cancellation.

“In working with major enterprise brands over the past five years, no one has achieved the level of success in truly automated drive-through ordering as the SYNQ3 team,” said ACRELEC’s innovation and marketing director, Thibaud Denolle, in a statement.

“At SYNQ3, we processed our first drive-through interaction 20 years ago. Since then, I have never seen a better drive-through audio solution optimized for AI ordering than ACRELEC OrderMatic’s system,” said Steve Bigari, CEO of SYNQ3 Restaurant Solutions, in a statement.