News

The call summaries feature provides three-to-five-sentence takeaway snapshots from every call.  CallRail has released Premium Conversation Intelligence, an artificial intelligence-powered solution built on speech recognition for call summaries and call sentiment analysis. The call summaries feature provides three-to-five-sentence takeaway snapshots from every call. These summaries can be filtered by the campaign to pinpoint insights, keywords, […]

Sales representatives will also be able to see how their skills scores provided by buyers compare to their peers. Corporate Visions, a provider of sales coaching and improvement solutions, launched TruVoice, a system that automatically pinpoints areas of weakness in a salesperson’s skills and their selling process based on direct buyer input.  It sends the […]

Users can schedule, conduct, and observe sessions with the online project management dashboard and video meeting interface. Forsta, a provider of market research, customer experience, and employee experience technology, released Forsta Discussions, an integrated qualitative research tool for planning, conducting and monitoring video focus groups within the Forsta Human Experience (HX) Platform. With Forsta Discussions, […]

Enablement teams can share what they’ve learned, as well as continue to expand their knowledge, by connecting with learners at other companies in the Highspot Spark Community. Highspot, a sales enablement platform provider, today launched Highspot University, a centralised learning space where customers can learn at their own pace with courses, certifications, and workshops to […]

New platform features include card tokenisation and integration with WhatsApp Commerce that allows the display of product information and images in WhatsApp channels. Clickatell, a mobile messaging and chat commerce provider, launched Chat Commerce Platform as a Service (CCPaaS) to help companies connect, interact, and transact with customers on messaging platforms. Clickatell’s Chat Commerce Platform […]

Users can connect their video libraries with Frequency for scheduling and distribution. Brightcove, a streaming technology company, is partnering with Frequency, a cloud-based video platform provider, to help companies create, launch, and manage free ad-supported streaming TV (FAST) channels. With the integration available within the Brightcove Marketplace, users can connect their video libraries with Frequency […]

WO Media Sales, to create a cohesive media ecosystem that centralises sales operations and eliminates redundancies across the entire sales process, digital and linear. WideOrbit, a linear and digital inventory and revenue workflow management provider, announced the launch of WO Fusion, a next-generation sales platform that creates a scalable application for broadcast TV and radio, […]

It will allow Dialpad to create industry-specific offerings with advanced responsiveness to better serve businesses at scale. Dialpad is set to release a series of generative artificial intelligence advancements over the next year. The Dialpad Ai-Powered Customer Intelligence Platform combines AI Contact Center, AI Sales, AI Voice, and AI Meetings with AI Messaging. In its […]

The technology enables marketers to automatically determine the tone of their messages, leverage user engagement data based on emotion analysis to develop hyper-personalised content. CleverTap has integrated OpenAI with the CleverTap platform and launched its artificial intelligence-generated content creator Scribe to generate campaign creatives, analyse emotions, and rewrite them. Scribe can interpret the emotion of […]

The new apps are named GPTDynamic and provide a significantly enhanced user experience for utilising Chat GPT. Bubblr, an ethical technology company focused on developing an Ethical Web Open-Source platform for the future of search and the advancement of a better Internet, announced that it has developed prototype apps that utilise Open AI’s Chat GPT […]