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The “Tear & Win” cup is a popular promotion unique to CHAGEE, where customers tear up the bottom of the drink cups and receive gifts such as coupons and souvenirs.

The ePLDT Next-Gen Contact Center as-a-Service (CCaaS), powered by the all-in-one Genesys Cloud platform, leverages artificial intelligence (AI) to provide a comprehensive view of the customer journey.

The partnership with Cybersource enables foodpanda to elevate its customers’ payment experience through secured payment processing.

Exclusive offers verified by SheerID were reported to generate 337% ROI due to increased revenue, fraud reduction and superior customer experience.

The Customer Centricity Summit will explore how brands can build deeper customer relationships, track changing behaviours, and implement effective strategies, as Saudi Arabia emerges as a dynamic hub for digital transformation.

Basma is designed to enhance customer experience and provide digital assistance on Batelco’s App and website.

With Indosat, Garuda airline will utilise digital technologies to improve quality of operations and offer personalisation to passengers.

Through this solution, Tech Mahindra will help enterprises validate the end-to-end lifecycle of AI-based projects.

MGM Bosco Logistics is deploying Blue Yonder Warehouse Management solution, positively impacting customer service and operations.

Mia by Tanishq witnessed significant increases in metrics like email open rates and click-through rates with MoEngage.