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Given that LAFLO’s consumer base overlaps with Singapore Airlines, the partnership will enable the two to enhance their brand appeal among most of their clientele.

Similar to Yahoo’s in-depth Pulse assessment, the Data Maturity Pulse ‘Pop Quiz’ simplifies the process of data maturity assessment, providing actionable insights, and acts as a great foray into more complex data strategies.

Swiggy’s suite will assist restaurants in putting up advertisements on social media platforms like Instagram and Facebook and sending push notifications for WhatsApp customers.

The expanded coverage of FICP is FedEx's latest effort to support the growth of cross-border ecommerce from Asia to the US and Europe.

The all-in-one SurveyMonkey for CX offering includes a native Salesforce integration, multichannel feedback collection tools, and survey branding and design features.

The strategic collaboration will integrate Sanas' proprietary Artificial Intelligence (AI) powered real-time speech understanding technology into Everise's suite of customer experience solutions.

The Q-SYS Experience Centre will be a gateway to cutting-edge technology for partners and customers, offering a hands-on journey into the future of audio, video, and control.

By integrating Influential’s platform with Epsilon’s data and Publicis Groupe’s scale, the company will lead in ID-driven influencer marketing.

Trip.com customers who purchased Travel Smart through standalone journey can earn Trip Coins for enjoying other travel items on Trip.com platform, such as hotels, flights, train tickets and attractions.

The study reveals that 74% of industry experts across the APAC region anticipate downsizing due to AI's ability to simplify customer service operations.