News

The integration of Conversica AI-powered Revenue Digital Assistants (RDAs) into Salesforce Marketing Cloud will help companies engage leads and customers.

It offers support for training and onboarding by providing content ideas and access to a knowledge library.

NICE is combining the latest generative AI technology and customer experience data from its CXone contact centre platform to help companies improve agent empowerment, CX, and operational excellence.

The sales-i cloud-based sales intelligence platform allows sales professionals to identify and target high-quality sales opportunities within their existing customer bases.

It will provide consumer debt collections teams with real-time call screening and blocking to prevent violations

With the newly integrated OpenAI feature, marketers can now generate email content in seconds. 

Users can train and customise their models by uploading their brand style guides, product messages, and contextual content.

Rio SEO is also debuting a new brand design as part of advancing its integration with Forsta.

Nuvalence’s partnership with Google Cloud will accelerate how these platforms embrace and embed AI-powered features and experiences to gain a competitive advantage

Lumen will use insights to help customers take advantage of the transformative capabilities coming from AI and metaverse innovations.