Vonage announced that it has launched Vonage Contact Centre (VCC) for Service Cloud Voice, empowering customers to enhance the agent and customer experience with intelligent, omnichannel and global calling capabilities – all within Service Cloud Voice, powered by Vonage. Integrated directly with Salesforce Service Cloud, Vonage Contact Centre for Service Cloud Voice is currently available […]
Local tech company Metricsflow recently backed by Silicon Valley-based VC fund GoAhead in push towards a more privacy-friendly user experience on the web. Newfoundland-based tech startup Metricsflow announced an investment from GoAhead Ventures, out of Silicon Valley. The recent backing by GoAhead is to strengthen the company’s cookieless analytics platform. The startup previously raised a […]
Amazon announced that Amazon Web Services (AWS) has acquired Wickr, an end-to-end encrypted communication platform. The financial terms of the deal were not disclosed. “We’re excited to share that AWS has acquired Wickr, an innovative company that has developed the industry’s most secure, end-to-end encrypted, communication technology,” said Stephen Schmidt, Amazon Web Services’ vice president. […]
New strategic partnership provides entry into rapidly growing UAE and Saudi markets, estimated to be US$7 billion and US$11 billion in market size, respectively. Splitit, the company empowering consumers to use their existing credit to spread payments over time, announced a partnership with tabby, the Middle East Buy Now Pay Later (BNPL) provider. tabby will […]
MeasureOne, the consumer-permissioned data platform, announced its newly expanded consumer-permissioned data platform-as-a-service (PaaS) offering. Building on its expertise in bringing consumer-permissioned academic data, MeasureOne will now offer access to consumer-permissioned employment, income, and other consumer data types for any business that will benefit from a trusted, efficient and streamlined source for consumer information. MeasureOne also […]
Tableau completed its redesigned Tableau Partner Network (TPN) that brings a number of new benefits to customers and partners. The newly revamped program enables Tableau’s partner ecosystem to deliver high-quality customer experiences and greater visibility into the commitment and skill level of Tableau’s partners. This is done using a new tiering system that divides the […]
The ANA announced that it is partnering with Comscore to conduct a preliminary test as part of the trade association’s ongoing efforts to develop a privacy-preserving cross-media measurement solution for marketers. The ANA’s Cross-Media Measurement (CMM) initiative is a marketer-led industry measurement initiative that seeks to unlock value for all stakeholders and to deliver an […]
ZASH Global Media and Entertainment acquired approximately 20 per cent shares of TikTok and Kuaishou rival, Lomotif. In February ZASH entered into a definitive agreement to acquire a majority controlling interest in Lomotif. Lomotif is a video-sharing social networking platform with 225+ million installations of the Lomotif app globally in over 200 countries in 300+ […]
Salesforce CRM announced that it is expanding its partnership with Amazon’s AMZN cloud arm, Amazon Web Services (AWS), to make their combined offerings more accessible to customers. This extended partnership will help customers develop compelling applications to accelerate digital migration of their businesses. Software developers will be able to customise their applications by seamlessly integrating […]
Unified commerce SaaS platform – Flooid announced the launch of “Flooid Omnicore”. Flooid’s Omnicore capability, available through its extensive Unified Commerce Platform, enables retailers to integrate every touchpoint offering consumers what they need whenever they need it. Moreover, Flooid’s architectural strength and scalability allow for the deployment of omnichannel functionality on fixed, mobile and consumer […]
