Leading organisations from across the UK’s arts, entertainment and technology industries including Digital Catapult, the Warner Music Group and O2 are collaborating to create the first-ever hybrid 5G Festival. The 5G Festival will be a showcase of creative talent blended with the power of advanced digital technologies, and broadcast live directly to audiences at remote […]
Top of Mind Networks has launched its Surefire CRM Retention Centre, an online retention gift store that enables loan originators to curate a gift-receiving experience for clients in lieu of or in addition to corporate-level client retention initiatives. Within the Retention Centre, LOs can build automated retention gift campaigns based on rules such as loan […]
Text Request, a business texting platform, announced new integrations with six customer relationship management (CRM) platforms — HubSpot, Mindbody, FranConnect, Pipedrive, SugarCRM, and Clio — as well as with email marketing service Constant Contact. These updates to the SaaS tool were built to meet growing customer demand for seamless communication between the texting platform and […]
SoftBank Corp has announced that it is forming a capital and business alliance with Axiata Digital Advertising Sdn. Bhd, a Kuala Lumpur-based data and AI company that offers integrated digital marketing solutions in nine Asian countries (Malaysia, Singapore, Indonesia, Thailand, Cambodia, Philippines, Sri Lanka, Bangladesh and South Korea). ADA is a group company of Axiata […]
Main Street America (MSA) launched Main Street Online, a new tool to help businesses grow and strengthen their online and e-commerce capabilities. Supported by GoDaddy, the tool assesses the unique needs of individual small businesses through a series of questions and offers customised guidance for implementing and maximising solutions to improve their digital presence. The […]
If your company uses SAP‘s enterprise resource planning (ERP) system, it is about time to start thinking about the future. SAP has announced that it will end support and maintenance of its current ERP system at the end of 2025. Consequently, many companies will be facing an update or migration to a new system. NEW […]
Pipeliner CRM has announced new updates for its Organisation Chart feature. The release introduces new customer-driven enhancements to help sales teams access in-depth information, win new clients, retain existing clients, and increase revenue by connecting with prospects, identifying their challenges, and providing actionable solutions. Pipeliner CRM is a sales application platform that provides its users […]
LivePerson, Inc., a producer of conversational commerce and AI software, and Google Cloud announced a partnership that aims to improve contact centre worker productivity using artificial intelligence. LivePerson’s Conversational Cloud and Google Cloud Contact Centre AI’s Agent Assist are currently integrated. This should provide agents with real-time recommendations while they are working with customers. The […]
Amazon Payment Services (APS), the payments processing unit of the e-commerce giant, has partnered with insurer Zurich International Life to offer digital payments for Middle East customers. With the partnership, Zurich’s clients can now make e-payments for insurance premiums across all products in local currencies without incurring conversion fees. APS acts as the single point […]
Adobe announced the next generation of its Real-time Customer Data Platform (CDP), the only enterprise application architected from the ground up for first-party data-driven customer acquisition and engagement. Adobe Real-time CDP helps brands activate known and unknown customer data to manage the entire customer profile and journey seamlessly in one system, without the need for […]
