Network International (Network), the enabler of digital commerce across the MEA, has tied up with leading global FinTech firm Nayax, to introduce an unattended self-service solution to its UAE merchants. Through the collaboration, Network and Nayax will enable seamless payment transactions at unattended self-service payment kiosks, allowing customers to simply select their desired product or […]
dubizzle launches ‘dubizzle cars’ campaign to attract customers. In addition to an extensive array of ‘always-on’ social media campaigns, dubizzle cars’ wide-reaching and lively presence, many other out-of-home advertising platforms is a crucial facet of the company. The campaign creatives are designed to explain in simple terms how buying or selling your car with dubizzle […]
Becure Global, a platform that offers both the treatment efficiency and the process to have more fun with the software designed for physiotherapy treatments signed MoU with BeCure Global. Diginova aims to reach more clinics offering physiotherapy services with the sales partnership with Becure in the Arab Gulf region. While the software regularly records the […]
Tradeling, the MENA region’s eMarketplace focused on B2B transactions announced the launch of its second fulfilment centre in Dubai to meet market demand following the growth it witnessed in Q1 of this year. The new facility is also part of Tradeling’s larger growth strategy focused on strengthening its operations in the UAE and expanding its […]
Qualtrics launched Qualtrics Social Connect, a digital customer service and social listening solution that enables contact centre, marketing, and customer experience teams to capture, analyse, and respond to customer service requests through chat, email, and social media. Qualtrics Social Connect provides a single unified inbox, automated chat responses, and deep insight into the social trends […]
McLaren Racing and Cisco announced a multiyear global partnership expanding Cisco’s role with the Formula 1 Team to become an Official Technology Partner. Through the partnership, the two organisations will leverage Cisco’s industry-leading solutions, innovation, and expertise to enhance McLaren’s technological infrastructure on race day and at the team’s headquarters and connect with fans worldwide. […]
Some 88 per cent of consumers in UAE and KSA have revealed that they will pay more to receive a great brand experience, revealed TBWA\RAAD in their Next Innovation survey. About 92 per cent of consumers say they choose brands that surprise and delight them while 85 per cent of consumers say that having bad […]
BigCommerce has acquired BundleB2B, a long-time technology partner that provides next-level B2B functionality for BigCommerce merchants. Financial terms of the deal were not disclosed. The deal follows BigCommerce’s recent acquisition of B2B Ninja, a quoting solutions provider, and furthers its ability to deliver dynamic eCommerce functionality to B2B merchants. “Consumer brands may have pioneered eCommerce, […]
Salesforce announced new innovations in Salesforce Flow, the complete suite of automation technologies, to help customers quickly automate any complex business process on the Salesforce Customer 360 Platform. Built on Salesforce’s low-code platform, Flow delivers business value fast by empowering people, simplifying processes, and integrating systems. With Flow, service agents can now automatically route work […]
TCN, a provider of cloud-based call centre platforms, launched Data Explorer, a data visualisation tool for its platform’s List Management Services (LMS) application. Data Explorer enables contact centres to proactively streamline data organisation and management in real-time. “Data Explorer is an intuitive, easy-to-use tool that empowers our clients to streamline data preparation and optimise organisational […]
