TikTok has launched a new, interactive insights platform, which enables you to use a range of filters to discover key data points on your target markets. The new platform, which you can access here, provides a range of filters to hone in on your audience, and learn more about key aspects. There’s a range of […]
Klarna, a global retail bank, payments, and shopping service launched its Virtual Shopping offering, bringing the best of in-store to the online experience. Virtual Shopping by Klarna enables consumers to browse and buy online with confidence by connecting them directly with in-store experts through live chats and video calls to receive product advice and inspiration. […]
GetResponse, marketing automation software, announces the launch of an enhanced Ecommerce Marketing Automation solution. eCommerce marketing automation helps online store owners scale their businesses in an automated manner— increasing revenue and sales. “Though we’ve had existing partnerships and robust integrations with eCommerce companies such as Shopify, Magento, PrestaShop, WooCommerce, and BigCommerce, it became clear to […]
Swrve, a mobile-first customer engagement provider, has expanded its integration with Journey Builder from Salesforce to enable brand marketers, product managers, and service providers to create and launch powerful mobile campaigns all from within Journey Builder. With Swrve’s updated connector, Salesforce Pro Mobile powered by Swrve, Salesforce Marketing Cloud users no longer have to switch […]
The Association of Directory Publishers (ADP), the trade association that provides print and online directory publishers with thought-leadership, research, and industry best practices, announced the release of SmartAds. For local businesses wanting to attract new customers, SmartAds combines the value of buying a print directory ad with a powerful online presence, so that consumers can […]
ON24 introduced several platform innovations to deliver more engagement, first-party data, and personalisation, including live engagement experience, enhanced breakout rooms, and expanded chat capabilities, as well as new account based marketing capabilities and a new integration with HubSpot. With the latest innovations across the ON24 platform, customers can now enhance prospect and customer engagement, capture […]
Mindtickle, a provider of sales readiness technology, has partnered with BoostUp.ai, a revenue operations and intelligence platform provider, on an integration that uses insights on deal and account health to suggest relevant content and enablement programs. The joint sales readiness and revenue intelligence solution provides visibility into calls, emails, meetings, seller readiness, and deal performance. […]
Sprinklr, a unified customer experience management platform provider, has partnered with Twilio, a customer engagement platform provider, integrating Twilio voice and SMS technology with Sprinklr Modern Care. The result is a comprehensive, cloud-based contact center platform for omnichannel customer care. Twilio provides communications platform-as-a-service (CPaaS) infrastructure, while Sprinklr Modern Care delivers an artificial intelligence-powered contact […]
Coveo Solutions, a provider of AI-powered platforms for search, recommendations, and personalisation within digital experiences, launched capabilities designed to help customer service employees deliver personalised customer experiences. Coveo’s new capabilities provide customer service agents a clearer view of the full customer journey without leaving their screens. “Attracting and retaining customer service agents has never been […]
Pepsi announced a first-ever innovative second-screen NFT experience in partnership with Billboard and MRC Live & Alternative to provide a new way for fans to engage with live entertainment. The Pepsi Mic Drop x Billboard Music Awards “Winners’ Club” NFT Collection is the latest in the brand’s sustained commitment to Web3 and the innovative space […]
