In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Yellow.ai Launches Dynamic Automation Platform With Generative AI Yellow.ai, […]
It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. Yellow.ai, a conversational AI provider, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI. It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. Raghu […]
Yellow.ai’s Dynamic Conversation Designer, integrated within the company’s platform, simplifies the design process with unique features. Yellow.ai, a conversational artificial intelligence platform provider, launched Dynamic Conversation Designer for creating chat and voice conversational workflows with generative AI. Yellow.ai’s Dynamic Conversation Designer, integrated within the company’s platform, simplifies the design process with unique features like rich […]
Raghu Ravinutala, CEO & Co-founder of Yellow.ai discusses how dynamic AI agents can keep up with the conversation “Enterprises often fail to deploy a virtual assistant that can comprehend complex conversations with multiple utterances. This can be resolved by deploying dynamic AI agents that successfully decode conversations involving multiple commands in a single utterance or […]
Yellow.ai, an experience automation platform provider, has augmented its marketplace with pre-built, low-code Dynamic AI agents. Yellow.ai’s Marketplace enables companies to deploy AI Agents in just a few clicks. Prebuilt Industry Templates support use-cases across key industries, while Prebuilt Channel Integrators support more than 35 channels, including WhatsApp, Facebook Messenger, Wechat, Slack, Twitter, Microsoft Teams, […]
Here is our monthly round up of carefully selected news stories you may have missed. From cloud and digital payment solutions to cybersecurity tools, February has been a month of technological growth across industries, especially in the eCommerce and banking sectors. We’ve been keeping track of the major news announcements that we believe will play […]
Raqmiyat, a system integrator and provider of digital transformation solutions and services, announced the partnership with Yellow.ai, the next-gen Total Experience (TX) Automation Platform. This partnership will help support the digital transformation initiatives of enterprises by enabling an elevated and hyper-personalised customer experience through automation. By leveraging this partnership, Raqmiyat will enable enterprises to automate […]
Tech Mahindra announced a partnership with Yellow.ai. The joint offering will support a diverse set of solutions across a variety of platforms, including, conversational chatbots and voicebots for live chat, email support, and ticket management. These features will support conversational campaigns and surveys, provide analytical insights, and enable customer experience automation and full-stack experience automation. […]
Yellow.ai announced the launch of a new solution, the ‘INBOX’, a unified omnichannel customer support helpdesk for agents to seamlessly manage customer queries across 35 plus conversational channels. With an intuitive UX, INBOX enables agents to handle requests from a single dashboard in any language, offering complete customer history with superior context, reducing query resolution […]
