Yellow.ai Launches Dynamic Automation Platform With Generative AI
It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. Yellow.ai, a conversational AI provider, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI. It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. Raghu […]
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It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs.
Yellow.ai, a conversational AI provider, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI. It enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs.
Raghu Ravinutala, Co-founder and CEO, Yellow.ai said, “At Yellow.ai, we strongly believe in the potential of generative AI to enhance our capabilities, foster innovation, and drive business growth. We are investing heavily in domain-specific LLMs to facilitate dynamic content creation, providing our customers with a comprehensive experience through our enterprise-grade Dynamic AI agents. Our customer-centric approach and our strong focus on generative AI are reflected in our rebranding efforts, as we remain committed to delivering the best next-generation Conversational AI solutions.”
The company is combining generative AI technology with DAP which runs on its proprietary and multi-Large Language Model (LLM) AI engine, DynamicNLP. With 100+ integrations, 150+ pre-built marketplace templates, and the recently launched Dynamic Conversation Designer, businesses leveraging DAP for Yellow.ai’s suite of solutions can go live with their deployments 2X faster.
Jaya Kishore Reddy, Co-founder and CTO, Yellow.ai, said, “By leveraging a multi-LLM architecture, our DAP provides human agents with generative AI-powered assistance while also enabling brands to not just engage with customers but also achieve goal-oriented outcomes and increase conversion rates. Our robust generative AI roadmap underscores our dedication to remaining at the forefront of conversational workflow automation, delivering exceptional human-like experiences anytime, anywhere.”
