UserTesting

UserTesting AI can also correlate multiple streams of data to identify trends and patterns and can highlight areas for improvement and friction points within workflows, like a checkout process.

The joint integration enables organisations to analyse insights and experience data to troubleshoot issues and quantify how many customers might be impacted.

The FigJam and UserTesting integration lets users integrate direct customer feedback into cross-functional workflows.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Zendesk Integrates With OpenAI’s GPT Zendesk announced its collaboration […]

By integrating with Microsoft Teams, users can share videos and related content with colleagues without leaving the UserTesting platform. UserTesting, a provider of experience research and insights, has updated the UserTesting Human Insight Platform with artificial intelligence powered behavioural analytics for friction detection and a Microsoft Teams integration. The platform updates help companies identify what […]

UserZoom has multi-method research capabilities, a proprietary benchmarking methodology, and a research repository. Thoma Bravo, a software investment firm and Sunstone Partners will acquire UserTesting, a provider of video-based feedback solutions, for $1.3 billion. Following the transaction’s closing, Thoma Bravo and Sunstone Partners intend to combine UserTesting and UserZoom, another user experience insights company Thoma […]

Your business growth can be turbocharged if you invest in the right customer experience management software (CEM). However, choosing one can be confusing with so many CEM tools available. The enterprises treating their customers often thrive in business. They have systems in place to demonstrate that consumer voices matter. It generates long-lasting loyalty and trust […]

UserTesting, a provider of video-based human insight, has added features as part of its quarterly product release, allowing companies to identify and customise findings using their own corporate terminology. UserTesting also rolled out usage management for workspaces to help companies plan and share testing capacity across the entire organisation, and for teams that want to […]

UserTesting, a provider of video-based human insight, released test templates for the UserTesting Human Insight Platform that enable companies to see first-hand how people experience the Internet of Things (IoT) and other connected devices. UserTesting’s connected device templates provide companies access to a more complete picture of their customers’ expectations in their use of connected […]

UserTesting, a video-based human insight provider, announced a new partnership with Quantum Metric, the pioneer in Continuous Product Design (CPD), to help companies put the customer at the centre of their business. The combined offering will empower organisations with quantified, customer-driven insights that transform how they design and deliver innovative digital products and experiences. “Customer […]