UserTesting Integrates Microsoft Teams To Human Insight Platform
By integrating with Microsoft Teams, users can share videos and related content with colleagues without leaving the UserTesting platform. UserTesting, a provider of experience research and insights, has updated the UserTesting Human Insight Platform with artificial intelligence powered behavioural analytics for friction detection and a Microsoft Teams integration. The platform updates help companies identify what […]
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By integrating with Microsoft Teams, users can share videos and related content with colleagues without leaving the UserTesting platform.
UserTesting, a provider of experience research and insights, has updated the UserTesting Human Insight Platform with artificial intelligence powered behavioural analytics for friction detection and a Microsoft Teams integration.
The platform updates help companies identify what customers are doing when interacting with products and share insights across the organisation.
UserTesting’s new friction detection uses machine learning models to visually identify moments in video sessions where people experience friction—behaviours like excessive clicking or scrolling—while using digital products, including prototypes, apps, and websites.
By integrating with Microsoft Teams, users can share videos and related content with colleagues without leaving the UserTesting platform.
UserTesting also expanded capabilities for Invite Network, enabling teams to gain access to more audiences and analyse feedback from contributors outside the UserTesting Contributor Network. UserTesting also added Spanish-language transcripts for unmoderated tests to supplement its support of English, German, and French.
Additionally, UserTesting announced plans to offer an integrated login experience for customers when they access the UserTesting, UserZoom, and EnjoyHQ platforms.
“Businesses, as well as their customers, are significantly impacted by the rapidly-changing macro environment. It is critical for companies to understand and stay ahead of changing consumer sentiment to be successful,” said Michelle Engle, chief product officer of UserTesting, in a statement.
“At UserTesting, we are committed to providing companies with rich and actionable experience insights, quickly. Companies that can adapt to meet their customers’ needs tend to succeed, and we continuously enhance our platform to ensure that our customers remain competitive in their markets.”
