ServiceNow

Built on Zoom’s system of action vision, ZoomMate connects live conversational context to agentic search, workflow execution, custom agents, and AI content creation.

Impact shows up in how a customer’s business actually runs day to day. It’s not about a system going live or a dashboard looking impressive. It’s about whether issues are resolved faster, whether revenue moves more quickly, and whether people genuinely feel their jobs have become easier, says Shakira Talbot, Group VP, CRM EMEA at ServiceNow.

The integration brings revenue orchestration directly into ServiceNow’s Customer Relationship Management (CRM), enabling go-to-market teams to move faster, stay in flow, and take action across critical sales workflows.

By connecting governed data, stronger analysis, and operational workflows more directly, Qlik and ServiceNow are helping their customers create a more practical path from enterprise intelligence to enterprise action.

New ServiceNow research reveals that customers in the UAE lose more than 10 million working days a year navigating slow customer service

ServiceNow is bringing Moveworks' capabilities to the ServiceNow AI Platform and delivering immediate value to customers through ServiceNow EmployeeWorks, a conversational front door for the enterprise.

BigID automates the discovery and classification of personal, regulated, critical, and sensitive data in the Now Platform.

ServiceNow plans to add G2K’s smart technology to the Now Platform, enabling businesses to action digital and in-store data with workflows. 

Infosys leveraged ServiceNow technology to build Infosys Live Operations, which integrates with legacy and digital environments for technology stack optimisation. Infosys, a provider of digital services and consulting, worked with ServiceNow, a digital workflow company, to launch the Infosys Live Operations platform, aimed at enhancing customer experiences for telecom providers. Infosys leveraged ServiceNow technology to […]

The new AI-powered features include AI Search built into ServiceNow Next Experience, uses AI and natural language processing to help service delivery workers find information faster. ServiceNow unveiled a major platform expansion with the Now Platform Utah release.  The latest version of the intelligent, end-to-end platform for digital transformation includes artificial intelligence-powered process mining with […]