Customer Experience (CX)

The implementation of the Anchanto Order Management System will enable Viettel Store to automate operations, speed up processing times, and enhance the customer experience.

The strategic collaboration will integrate Sanas' proprietary Artificial Intelligence (AI) powered real-time speech understanding technology into Everise's suite of customer experience solutions.

Trip.com customers who purchased Travel Smart through standalone journey can earn Trip Coins for enjoying other travel items on Trip.com platform, such as hotels, flights, train tickets and attractions.

The partnership with Cybersource enables foodpanda to elevate its customers’ payment experience through secured payment processing.

Warner Bros. World brings the park experience directly to travellers with its first-ever branded aircraft and exclusive themed lounge at Zayed International Airport.

This strategic move underscores VinHMS's commitment to global innovation and customer-centric solutions for the hospitality industry.

More than 81% of HNW travellers make their selection based on fine dining options and choose a destination so they can visit a celebrated restaurant, Marriott’s survey revealed.

Through the Grab app, users can register a Superbank account and link it to their payment method for GrabFood, GrabBike, GrabCar, GrabExpress, and GrabMart, among other services.

The Dennemeyer Group will deploy multiple Talkdesk solutions to ensure contact centre agents have the tools and support to deliver seamless CX. 

Together with Ant International, Whale Cloud will provide customers with diverse e-wallet and digitalisation technology solutions based on Alipay+ Wallet Tech.