customer engagement

RCS for business also provides the flexibility to revoke messages and utilise fallback options to other channels, including SMS, ensuring seamless communication and maximising reach.

This Essential App milestone reflects Sinch's ongoing commitment to co-innovation, making it easier for businesses to reach and engage customers in a more personalised way.

Discover how AI is transforming retail marketing with SAP Emarsys, as Younès Ben Maïz shares insights on personalisation, customer loyalty, and omnichannel engagement.

To raise awareness and promote the adoption of AI technologies, GPTBots.ai and ZANROO will launch a series of thematic campaigns.

The Braze and Shopify strategic partnership enables enterprise brands to create seamless, personalised customer journeys.

The platform offers scalability, personalisation, automation, and integration to support diverse video advertising needs

The Lab will lead the development of scalable genAI solutions across critical business areas, including agentic systems.

CleverTap's MarTech solutions, product experience platform and VoIP-based engagement capabilities will be integrated with Deloitte's digital strategy expertise.

Explore five overlooked myths, from data biases to brand identity risks, and discover how businesses can strike the right balance.

Emplifi Fuel transforms how customer-obsessed marketing and customer care teams work by combining VoC data with industry-specific knowledge.