CRM

Between cost reductions and cloud adoption, speech analytics will enhance customer interactions in 10 key ways.

With this enhanced integration, RingCentral continues to expand its Zendesk offerings, which also include the RingCX™ for Zendesk integration.

The Mobileforce CPQ is now available in Creatio’s Marketplace and can be deploye and procured seamlessly through Creatio.

Linq Blue offers seamless messaging capabilities that drive higher response rates and unlock new levels of sales efficiency.

Interact establishes a unified set of standards, practices and a technology infrastructure, built on consumer insights at scale, fueled by Acxiom’s data and Real ID capabilities.

Linq One transforms how in-person interactions turn into lasting, profitable relationships.

Service Centre is part of Veeva Vault CRM Suite – along with Vault CRM for sales and Campaign Manager for marketing.

This merger will allow Unbounce to leverage first-party CRM data to move marketers forward with more comprehensive metrics that are vital to their roles.

The collaborative nature of the modern customer journey has made traditional CRMs outdated. Here's how businesses can embark on a comprehensive re-evaluation to improve their systems and avoid a fragmented approach.

Salesforce's new LLM benchmark is a comprehensive evaluation framework that measures the performance of LLMs against four key measures: accuracy, cost, speed, and trust and safety.