CRM

With Five9 Fusion for Salesforce, organisations gain a powerful advantage in delivering seamless, AI-driven customer experiences.

A key aspect for InterAction+ is creating solutions for clients whose work revolves around Microsoft 365 apps.

Introhive’s improved contact management capabilities deliver significant value by empowering marketing and business development professionals.

By consolidating all CRM touchpoints within Iterable, Fabletics has created a 360-degree customer view, enabling smarter decision-making and more effective omnichannel execution.

Most businesses treat CRM as a service function rather than a growth driver, says Karan Gupta, Founder at MarTech Nexus. When done right, CRM can drive incremental CLV and revenue growth. But when done poorly—or merely as a “campaign factory”— the impact is minimal or hard to measure.

Veeva CRM Pulse is part of Veeva Data Cloud, which includes Veeva OpenData, Veeva Link, and Veeva Compass.

Through this suite of CRM and Lifecycle Marketing Services, Domaine will partner with brands to maximise their marketing potential and drive incremental revenue.

The integration enables Careficient customers using Trella Health’s CRM to gain greater visibility into the referral lifecycle.

Between cost reductions and cloud adoption, speech analytics will enhance customer interactions in 10 key ways.

With this enhanced integration, RingCentral continues to expand its Zendesk offerings, which also include the RingCX™ for Zendesk integration.