Artificial Intelligence

By leveraging advanced artificial intelligence to reveal a company’s innovation behaviour, it provides insights into the company's innovative potential and strategy.

AI has the potential to enhance or achieve strategic loyalty initiatives retailers have long sought—true one-to-one marketing and customer interactions, the genuine ability to influence purchasing decisions at the moment, and an effective lever for incremental spending.

Arcade allows consumers to define and share their design identity by creating their own AI-generated products across a variety of categories.

Aidge is a transformative generative AI tool that uses Alibaba International’s proprietary large language models and ecommerce expertise to help SMEs expand their businesses.

“Balancing the utility of AI with user privacy would be interesting to see in the coming times,” says Ishan Singh, Director of Engagement and Retention at OSN+, talking about changing consumer expectations in the streaming industry.

Upselling and cross-selling, reviews management, and remarketing are the first AI-driven features to be released. 

Sprinklr Service is an AI-powered CCaaS platform that enables agents to serve customers across digital, social, and voice channels.  Sprinklr launched the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform with more than 650 new features and innovations for the four Sprinklr product suites, including 120 contact centre-as-a-service (CCaaS) features and […]

One AI’s solution empowers companies to add capabilities like topic and action item extraction, follow-up reminders, summarising conversations, and detecting customer sentiment and emotion. One AI announced its artificial intelligence solution for CRM with multilingual AI capabilities to maximise lead conversion, enhance customer engagement, and increase their revenue. “It’s like having an additional 1,000 relentless, […]

Users will simply need to enter a few details into a simple form, including descriptions of the product, service, or story they are pitching, and the generator will instantly turn those answers into a pitch ready to send to journalists and content creators. Press Hook, a media relations platform provider, has launched an artificial intelligence-powered […]

ChatSpot.ai helps HubSpot customers complete a variety of tasks using a natural language chat interface. HubSpot launched ChatSpot.ai and a content assistant two new tools powered by artificial intelligence to help companies connect with their audiences. ChatSpot.ai helps HubSpot customers complete a variety of tasks using a natural language chat interface. The tool helps users […]