Artificial Intelligence

Cisco IQ is an important step in realising Cisco's vision for agentic AI-led customer experience, where interactions are personalised, proactive, and predictive.

SitecoreAI is a composable SaaS platform featuring the new Agentic Studio and ready-made AI agents that help power real-time personalisation, engagement, and conversion across every channel.

Agentiv is part of LG Ad Solutions’ broader efforts to incorporate AI tools into its advertising technology framework to improve workflow automation, collaboration, and data accessibility.

Tealium’s new AI features include the Behavioral Insights Agent, Attribute Search, AI Documentation, and Global AI Settings.

In this exclusive interview, Greg Kihlstrom breaks down the biggest myths and missed opportunities in martech today.

Will Snow, Associate Director Digital Technologies, Yum! Brands, explores whether artificial intelligence can truly replicate the human spark or if creativity will always remain an innately human art.

The integration with OpenAI strengthens Agora’s role in conversational AI, real-time engagement, and multimodal agent development, with applications in customer support, education, gaming, and fan engagement.

Volatility is inevitable, says Martin Man, Partner Manager, DX EMEA at Progress, But with the right mindset and tech stack, it can be a catalyst for building more resilient, customer-centric strategies. How do teams protect data-driven marketing strategies in an evolving privacy landscape?

By leveraging advanced artificial intelligence to reveal a company’s innovation behaviour, it provides insights into the company's innovative potential and strategy.

AI has the potential to enhance or achieve strategic loyalty initiatives retailers have long sought—true one-to-one marketing and customer interactions, the genuine ability to influence purchasing decisions at the moment, and an effective lever for incremental spending.