Yottaa published the Site Speed Standard, a new online benchmark that measures the experience and conversion impact of site speed on eCommerce sites, drawing on the shopping activity of more than 25 billion page views across 200 leading retailers. The Site Speed Standard is the industry’s first interactive database for data directly related to the […]
ShippyPro announced a $5 million funding round from Five Elms Capital. The Florence-based company has built a universal delivery technology that helps eCommerce brands increase delivery speed and efficiency, automate tracking and returns, and manage the complexity of cross-border shipping. Francesco Borghi (CEO) and Lorenzo Rogai (CTO) founded ShippyPro in 2016 with the goal of […]
Amazon announced that Amazon Web Services (AWS) has acquired Wickr, an end-to-end encrypted communication platform. The financial terms of the deal were not disclosed. “We’re excited to share that AWS has acquired Wickr, an innovative company that has developed the industry’s most secure, end-to-end encrypted, communication technology,” said Stephen Schmidt, Amazon Web Services’ vice president. […]
From basic experiences like in-store interactions and fair pricing to a world of predictive intelligence, customer experience has come a long way We may have a new normal, but one universal element that ties all businesses together across sectors is offering a better customer experience (CX). As it has always been, customers appreciate great products […]
Insight community platform Krealinks partnered with Rybbon, the digital rewards management solution for the launch of its brand-new community platform. For this launch, Krealinks wanted to offer its customers a new points-to-rewards system to gamify its communities, increase engagement and obtain quality information. Online communities have become a powerful model for marketing research, CX management […]
From wardrobe advisers and improving the e-commerce experience to smartening up search results and improving sustainability, artificial intelligence is shaping the fashion industry Artificial Intelligence (AI)-powered technology is defining our taste. There will be a day soon when you will be sitting on your sofa next to a virtual Alexa Chung who will be talking […]
Amazon‘s pilot program for email marketing is significant for brands that have expanded their presence on the e-commerce platform in the past few years. Amazon already has a fast-growing advertising business to help brands stand out and for marketers to reach consumers when they’re almost ready to shop. By letting marketers build a following on […]
Expanding on its 2020 rollout of biometric payment tech, Amazon said it will add its Amazon One palm readers to seven Whole Foods stores in Seattle over the coming months. The devices were previously only available as a payment option in a dozen of its brick-and-mortar Amazon Go stores. To sign up for the payment […]
The successful business growth of Amazon strongly revolves around their technological innovations and personalisation algorithms for a better customer experience The richest man today, Jeff Bezos, had impulsively decided to start a company in the dot-com boom back in 1994. He never regretted it. Well, he might have regretted the then contemplated company name, Cadabra, […]
Learfield IMG College has announced Jennifer Davis as its CMO. She brings nearly three decades of strategic expertise to the leading media and technology services company in intercollegiate athletics. Her experiences with Amazon, Intel, and Honeywell will be valuable as Learfield IMG College remains intently focused on bringing innovation to its school and brand partners […]
