AI

AI is reshaping the future of customer service, no doubt. Explore five key applications making support faster, smarter, and more human.

Lead Insights is powered by generative AI including Anthropic Claude on Amazon Bedrock and works in tandem with eTrigue’s Lead Accelerator platform.

Buy for Me uses agentic AI to allow shoppers to buy products from other brand websites directly within the Amazon Shopping app.

As Southeast Asia’s digital economy surges, businesses across the APAC region need a unified platform for growth. But they face a critical challenge: fragmented data and disconnected systems are standing in the way of delivering the seamless customer experiences today’s buyers expect.

Leverage natural language queries, AI agents and retrieval-augmented generation (RAG) to streamline complex searches and generate relevant, accurate information directly from your enterprise content.

The GrowthLoop Compound Marketing Engine introduces a fundamentally new approach to the marketing creation and iteration cycle that gives marketers agentic, growth-driving superpowers.

DataXpert will eliminate technical barriers, allowing users to query data in natural language and receive precise responses in the most relevant format.

Leverage Orchid AI to auto-allocate traffic to winning variants in real time and avoid having to wait for statistical significance.

Jellyfish’s new tool builds on its long-standing support for brands bringing media in-house.

By consolidating all CRM touchpoints within Iterable, Fabletics has created a 360-degree customer view, enabling smarter decision-making and more effective omnichannel execution.