AI agents

Salesforce also introduced AgentExchange, a platform where partners can share templates and actions to speed up Agentforce deployments, helping businesses save time and resources.

Discuss’ AI Agents automate the manual tasks of collecting, analysing and presenting in-depth market insights.

RegieOne reduces friction for organisations by simplifying the sales and marketing process during prospecting, supplying all the tools the team needs into one place.

Agentic AI is gaining traction as a driver of automation and efficiency, with 82% of companies planning to integrate AI agents into their workflow in the next 1-3 years.

AI Decisioning works with all existing enterprise data and marketing platforms.

Synergetics is introducing AgentWorks with capabilities that enable AI Agents to interact with other AI Agents across network and enterprise boundaries.

The new ServiceNow AI Agent Studio extends the power of agentic AI to every user in the enterprise.

As AI implementations scale, human-in-the-loop approaches will be eliminated, resulting in 25% of CX teams creating new, dedicated roles for AI’s systemic governance.

Insurers already using the service have discovered that Voice AI helps with employee satisfaction as well.

Gorgias’s Conversational AI platform is shaping the future of ecommerce by enabling teams to provide fast, scalable, and cost-effective support.