AI agents

IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations

Agentic AI is transforming how businesses operate—moving beyond static workflows to intelligent, self-directed automation. Discover 25 MarTech companies leading the charge with real-world agentic AI innovations.

Box also introduced a new AI Agent for Microsoft 365 Copilot, which allows users to search, analyse, and use Box content securely within Microsoft 365.

Agentbase’s features work together to provide users with clear, actionable insights about accounts and opportunities, improving their ability to analyse buying group completeness and pipeline opportunities.

Convergence’s talent is expected to play a key role in advancing Salesforce’s broader AI agent roadmap, powering innovation across deep research, task automation, and industry-specific solutions.

Salesloft’s new AI agents are designed to reduce manual work and help sellers prioritise deals, personalise interactions, and take timely action—making sales processes more efficient and effective.

Unlike traditional GenAI tools, Mira uses intelligent AI agents to simplify complex, multi-step processes, reducing time spent on routine work.

To combine global messaging capabilities with AI agent orchestration, Sinch has partnered with OneReach.ai

With Five9 Fusion for Salesforce, organisations gain a powerful advantage in delivering seamless, AI-driven customer experiences.

These updates include new and improved AI agents, features aimed at helping marketers find and convert leads more effectively, and more.