Agentic AI

Salesforce will support Informatica in delivering AI-powered data tools that unify, manage, and connect data across cloud, hybrid, and multi-cloud environments in one platform.

The AI suite goes beyond basic automation with intelligent orchestration, helping organisations scale operations faster and reduce manual work.

IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations

Agentic AI is transforming how businesses operate—moving beyond static workflows to intelligent, self-directed automation. Discover 25 MarTech companies leading the charge with real-world agentic AI innovations.

With iX Hero, advisors can get fast, accurate and more consistent AI-assisted answers, simplifying and modernising how advisors serve customers by bringing the right information into one streamlined view.

IntelePeer’s next-generation agentic AI builds on the company’s full-stack platform and proprietary voice network, linking AI systems with live agents.

The poll also shows that AI investment in general continues to gain momentum, with 92% of technology leaders expecting to increase AI spending in 2025.

Dialpad is advancing the development of agentic AI to support the next generation of CX, focusing on more adaptive, autonomous customer service.

Agentic AI is redefining customer support by delivering personalised, reliable experiences at scale—building loyalty through speed, memory, and meaningful interactions.

The age of prompt-based AI is fading — replaced by autonomous systems reshaping how we discover products, craft experiences, and build loyalty in a hyper-competitive market.