Sprinklr Launches Digital Twins for AI Chatbots

Sprinklr Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences. 

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  • Sprinklr, a unified customer experience management platform for modern enterprises, announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chatbots.

    Sprinklr’s Founder and CEO, Ragy Thomas, said, “We believe that Sprinklr Digital Twin technology will help increase an enterprise’s digital capacity to get work done. With the Sprinklr Unified-CXM platform, access to the world’s unstructured data that is publicly available, and proprietary AI combined with industry-leading generative AI capabilities, we believe that we are uniquely positioned to help our customers realise the true promise of AI. We want to help every customer unlock the transformative value of speed, innovation, and cost savings with AI.”

    Every enterprise is looking for the power to do more with less, the potential to innovate with generative AI, and ways to deliver on the promise of AI for exceptional customer experiences. Sprinklr Digital Twins do not rely on hardcoded business processes and are designed to work across different channels seamlessly.


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