Customer Centricity Summit to Redefine Brand-Customer Relationships in KSA
The Customer Centricity Summit will explore how brands can build deeper customer relationships, track changing behaviours, and implement effective strategies, as Saudi Arabia emerges as a dynamic hub for digital transformation.
What lies at the heart of marketing strategies? 61% of marketers choose martech as the crucial factor in meeting ever-changing customer expectations. This underscores a significant challenge faced by businesses today: the need to leverage technology effectively to build and maintain strong customer relationships.
Addressing this challenge head-on and with an aim to transform brand-customer dynamics in the Kingdom of Saudi Arabia, Martechvibe is happy to announce the launch of the Customer Centricity Summit on November 13, 2024.
The Summit will further the discourse on how brands can build deeper relationships with customers, track changing behaviours, and put strategies into action. Industry experts will take the stage to share their experiences of executing winning campaigns, providing a rare opportunity for marketing and customer experience professionals to learn from the best, mingle with experts, and fast-track their success.
Saudi Arabia boasts the highest internet penetration rates in the Middle East, paired with a tech-savvy population increasingly reliant on smartphones. This digital proficiency, coupled with a government that actively encourages businesses to adopt data-driven approaches, creates a fertile ground for innovative customer-centric strategies. Furthermore, influencers have emerged as powerful intermediaries between brands and consumers, amplifying the impact of digital marketing efforts.
The summit will delve into these dynamics, offering insights into how brands can navigate the complexities of a digital-first world.
Sessions you don’t want to miss:
- Storytellers on New Formats, New Channels
- Finding Friction in Your Customer Journey
- Are Real-Time Customer Insights Driving Your CX Decision?
- The Mobile Takeover – CX in the Convenience Economy
- The Anatomy of a Bad Experience: Can Disappointment be Turned into Delight?
- The Future of Business is Built by Local New-age Thinkers
The Customer Centricity Summit promises to be an insightful event for those looking to stay at the forefront of marketing and customer experience innovation. By addressing key challenges and exploring the latest trends, the summit will equip professionals with the tools and insights needed to thrive in today’s competitive landscape.
For more details and registration, visit here.
