Qualtrics Solutions Empower Leaders to Boost Employee Engagement
New Qualtrics Assist for Employee Experience use employee feedback to create clear, practical recommendations that reduce bias.
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Qualtrics, experience management (XM) provider, announced the general availability of new Qualtrics AI capabilities in the XM for Employee Experience that will elevate organisations’ ability to collect and analyse complex employee feedback and turn those insights into recommendations and actions that improve employee engagement, satisfaction and productivity.
New Qualtrics Assist for Employee Experience, Comment Summaries, and Conversational Feedback capabilities use employee feedback to create clear, practical recommendations that reduce bias, and improve manager and team effectiveness.
“These new generative AI capabilities empower companies to harness AI’s potential in a safe and responsible way,” said Wojtek Kubik, Head of Product, Employee Experience at Qualtrics.
“Organisations can now extract insights faster through advanced summaries, interact seamlessly with data using a natural language copilot for deeper comprehension, and elicit more comprehensive team responses.”
Many individual contributors report to first-time managers who struggle to interpret and take action on employee feedback results due to their lack of experience or technical skills. Complicated or lengthy team dashboards can obscure team sentiment and improvement opportunities, while a slow review process may lead to missed feedback and lingering unresolved issues.
Qualtrics Assist for Employee Experience is an AI-powered dashboard assistant that provides analysts, managers, and leaders with rapid insights regarding employee experience data, helping them focus on critical improvement areas. It allows managers and team leaders to explore their team’s data by asking simple questions such as “what conversations can I have in my next team meeting to help increase collaboration?” or “what are the most discussed topics from the open comments questions?” Guided prompts help managers explore and understand their data more thoroughly.
Qualtrics Assist identifies the most relevant employee engagement data and applies proprietary, science-backed industry benchmark data, methodologies, and best practices to transform complex data into clear and simple insights, recommendations, and suggested actions.
