NTUC LearningHub Unveils Insights on GenAI Skills Gap

Around 87% of business leaders have adopted GenAI technologies to a certain extent for day-to-day work, NTUC LearningHub reveals.

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  • NTUC LearningHub revealed Industry Insights Report 2024 on Generative AI, which investigates the role of GenAI and its impact on the workforce.

    Commenting on the report’s findings, Amos Tan, Chief Core Skills Officer, NTUC LearningHub, said, “The widespread adoption of GenAI has profound impact on the workplace, underscoring the need for new job roles and the redesign of existing ones. To ensure that both employers and employees remain competitive and equipped for a GenAI-empowered workplace, it is paramount that employers cultivate a future-ready workforce. 

    “This involves establishing a conducive learning environment with accessible training opportunities and fostering transparent conversations on the pressing need to acquire GenAI skills. While nurturing employees’ GenAI competencies is essential, employers must prioritise the development of critical core skills alongside diverse thinking skills like creative, system and design thinking. Through holistic skills set, employees can effectively harness the power of GenAI technologies to perform their work and achieve their organisations’ desired business outcomes. Therefore, GenAI will not replace humans, but augment and amplify human strengths,”  Amos Tan added.

    Based on a survey of 200 business leaders from diverse industries and interviews with an industry expert, the report examines the sentiments towards hiring, training, and in-demand skills.

    According to the report, 87% of business leaders have adopted GenAI technologies to a certain extent for day-to-day work, more than 4 in 5 business leaders (23% strongly agree, 62% somewhat agree) agree that GenAI skills will become a requirement for most job roles.

    Business leaders consider data analytics and insights (50%), digital marketing (40%), data modelling (38%), content creation (37%), and computational thinking (35%) as important GenAI skills to possess.


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