Zendesk has also made messaging available to more companies by adding Sunshine Conversations to all customers using the Zendesk Suite Zendesk released Proactive Messages to help companies reach out to customers on messaging channels for proactive support, custom greetings, guided onboarding, company announcements, and targeted messages based on user events and past interactions. “CX leaders […]
It allows us to connect more sellers and marketers to data that can actually change the game for them. RampedUp is now a member of the Openprise Connect partner program, enabling Openprise customers to tap into RampedUp’s database of more than 700 million contacts to enrich their customer data and keep their datasets clean. “RampedUp […]
The initial delivery of new connectors for Qlik Cloud Data Integration is expected over the next two quarters and includes support for 30 of the most popular enterprise applications Qlik introduced Connector Factory, expanding access to and delivery of data from hundreds of cloud applications and data sources to fuel cloud analytics and data integration. […]
By integrating Pega Infinity with generative AI and Pega’s AI decisioning and workflow automation capabilities, Pega plans to make generative AI available. Pegasystems is adding generative artificial intelligence capabilities across Pega Infinity, its low-code platform to drive personalised engagement, streamlined service, and optimised workflows at scale. Powered by generative AI models like those behind OpenAI’s […]
It enables businesses to deliver personalised user experiences, optimise campaigns in real-time, and provide contextually relevant ads through dynamic content that can be customised based on user behaviour and preferences. Mobiquity Technologies, a provider of next-generation data intelligence and advertising technologies, has launched its Mobi-AI engine, an artificial intelligence-enabled optimisation engine that can modernise how […]
Marketers can activate their first-party data across partners and platforms from Adobe Real-Time CDP. Furthermore, the integration enables marketers to connect their first-party data with RampID. LiveRamp, a data collaboration platform provider, is integrating its people-based identifier, RampID, with Adobe’s Real-Time Customer Data Platform (CDP), part of Adobe Experience Cloud. Through a new LiveRamp app […]
ChurnZero will offer the Northpass learning platform as part of its product platform. ChurnZero, a customer success platform provider, has partnered with Northpass, providers of a digital customer education platform, to enable customer success teams to manage and own customer education. ChurnZero will offer the Northpass learning platform as part of its product platform. CS […]
Intellimizes’ latest generative AI release expands the capabilities of their no-code visual editor suggest copy feature, released in 2022. Intellimize, the only programmatic conversion rate optimisation (CRO) platform, announced the release of their new AI Content Studio to inspire and quickly create the content that marketers need to convert. Intellimizes’ latest generative AI release expands […]
This acquisition will allow MonetizeMore to expand its ad optimisation solutions by including Advanced Ads features. MonetizeMore, a global ad monetisation partner for web publishers and app developers, announced the acquisition of Advanced Ads, an ad tech platform specialising in advanced ad management tools and plugins for WordPress publishers. This acquisition will allow MonetizeMore to […]
Zuckerberg said the team would build “creative and expressive” tools for use inside Meta’s products. Meta will create a new product group inside the company focused on generative AI, a new machine-learning technique that allows computers to generate text, draw pictures, and create other media that resemble human output. The move comes as big tech […]
